The woman at check-in was less than welcoming or friendly. There was no Chit Chat or niceties. When I got to my room, I was surprised to hear a dog barking because I did not see on their website that it was a pet friendly hotel. That, on top of the screaming child two doors down, was a bit loud, thin walls. As there was a torrential rainstorm outside, I did not expect my room to be as damp or musty as it was, but that accounted for the dehumidifier in the hallway was my guess. I decided to take a shower to relax; however, there was a note stating the bathroom door had to be closed so as not to set off the alarm. Problem being, the bathroom door did not close, as it was hanging on by a thread. I called the front desk but had to leave a voicemail and no one ever called me back. So no shower! For the amount of money Westford Regency charges for a night, there is a lot of room for improvement. When I checked out the next morning, I mentioned the bathroom door to the gentleman at the counter, and all he said was oh okay. While the outside looks very nice, and the lobby is nice, it was an extremely disappointing. Thankfully I am not in that area often but if I have to be again, I definitely will not be staying here.
翻譯