西斯普林菲爾德紅頂Plus飯店

Las toallas estaban manchadas y tenían cabellos ,el piso estaba sucio y no pude caminar descalza porque al parecer no habían pasado la aspiradora hace mucho tiempo. En las fotos aparecía microondas y una pequeña nevera pero en mi habitación no había nada de esto solo un cubo para poner hielo. Y a las 7 de la mañana ya había movimiento en el hotel y mucho ruido porque habían camiones sacando nieve 🌨️ definitivamente nunca volvería a quedar me en algún hotel de esta franquicia. Fatal. Y pague 103 dólares por una noche terrible 😔

Nice places tu stay

No

It should be more lit in the parking lot it was not safe. We did not receive the snacks that we paid for. Neighbors were loud at midnight blaring music. Room was dirty walked in the door to a spider web and hair all over the floor. Dead bugs on the bathroom floor and stains on the linen.

Bit confusing first time entering the parking lot but other than that everything was fine

All of the front desk reps were wonderful however we dealt with Deb and Jeffrey most and they were amazing. They were very professional but they were also pleasant and patient. Jeffrey always had a smile on his face and went above and beyond his front desk duties. Deb was very quick to assist with finding us better rates and resulted in us saving money. Because of the 2 of them we stayed at Red Roof instead of looking for a different property as we are in the process of finding a new residence and Red Roof is our home until then. Housekeeping and maintenance staff was also very professional and helpful. they have a great team.