西門羅蔚景溫德姆飯店

Was not impressed by the breakfast … had to repeatedly ask for pillows and blankets and towels. Wasn’t impressed!

My husband and I had a good stay. The room was clean the beds where okay.. It was just for one night.

Room 306 the phone didn’t work, tv was difficult to use with no instructions, and there was no hairdryer in the room.

Dirty fold out mattress, no hot water, had to change rooms once unpacked,awful low selection breakfast, broken fitness equipment

Furniture was old but clean.. room was very clean.. they were working in water my first day which left me with cold water to shower in and then no water to brush my teeth.. talk to the management and all was good.. very friendly and communicative… which was great! Would stay again… the room being greatly clean, was important to me.. the furniture, even old, still was clean…. Staff was great and very friendly

Front desk staff was wonderful and very helpful, but there were problems with the room . The toilet was broken and the water to it was completely turned off. We had to move to another room. The entire facility seemed less than clean and was not well cared for. Again , grateful for the attentiveness of the young man at the desk in addressing our issues

I usually don't do reviews; however, this hotel is horrible. When we arrived, I stood at the front desk for 10 minutes before I wandered around the hotel looking for staff to check in. The smell inside was terrible. The room was DISGUSTING. There was mold in the bathroom, on the mattress and the floor. We went to pull out the sofa bed and there was no mattress along with dead bugs inside when we folded it out. We tried to partake in the free breakfast, but when we went down to check it out, the serving dishes were all dirty. Needless to say, we wont be staying here again.

Not great. There’s visual worn usage damage to the hotel in general. Especially the pool area.

Wingate Hotel and Suites in West Monroe is super! The staff workrd to accomodate my family over Thanksgiving. It was exceptional.