Seclusion Bay Resort Ltd

I stayed in suite #100 for seven days in June 2025 which is operated by Locations Mountain Management Services. Initially I left a 4 star review on ******* summarizing that my experience there was good but I felt the beds were extremely hard, the linen should be upgraded but regardless I would still recommend to others. Minutes after I left this review I received the following email from the owner: "So you are clearly mistaken as to how vacation properties work. You were prompted to raise any issue you had DURING your stay so that we could actually rectify them DURING your stay as opposed to saying absolutely nothing and then leaving everything in a public review. Hopefully you can see how this is extremely disrespectful and do better next time you stay at someone else's accommodations. If you ran your own you would expect the same consideration." I then received SIX more emails from the owner... "You have clearly never operated your own vacation property. If you had you wouldn't behave like this." "As always mentioned...the respectful thing to do (and what you were prompted to do) was to raise any and all issues DURING your stay so that we could address them. Instead you said absolutely NOTHING during your stay and then left all the issues (they could have been resolved) in your review. How you can not see that this is both disrespectful and did not help ANY of your issues during your stay is beyond me. " "Again...run your own vacation property and then see how you like it when people do that." "VERY simple request for your on benefit and ours. Everybody wins. Crazy concept I know." My only response to this was to reply and point out that their communication is very unprofessional. To which I got this reply: "Pointing out the fact that we're extremely inconsiderate is "unprofessional"?? An apology would have been the appropriate response. We won't hesitate to block and ban you from our properties going forward. I am totally flabbergasted. Zero stars.