諾富特雅加達加查馬達飯店

諾富特雅加達加查馬達飯店的評論

諾富特雅加達加查馬達飯店

Jl. Gajah Mada No.188, RW.5, Glodok, Kec. Taman Sari, Kota, 塔曼沙裡, 11120 西雅加達, 雅加達, 雅加達首都特區, 印尼查看飯店詳情
諾富特雅加達加查馬達飯店
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諾富特雅加達加查馬達飯店的真實房客評論

8.5/10
很好
197 則評論
驗證過的評論
位置8.7
設施8.2
服務8.6
衛生程度8.5
篩選依據：
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所有評論(197)
好評(173)
附有照片/影片的評論(32)
體驗很棒(24)
友善員工(20)
位置很好(20)
周邊方便(10)
衛浴不便(7)
環境優雅(5)
交通便利(5)
商務出差(3)
負評(24)
CHAO MING
高級特大床房 禁菸
入住於 2025 年 4 月
獨自出遊
1 則評論
7.5/10
發布於 2025 年 6 月 3 日
整個房間僅有一個平行插座，網路速度十分緩慢，房間特別昏暗，電視無法使用HDMI功能，浴室洗面槽無法排水。但是人員服務很友善👍
住宿方回覆: Dear Valued Guest,Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience had fallen short of your expectations.Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly.Yours Sincerely,Christiaan JONESGeneral Manager
MING CHIANG
高級特大床房 禁菸
入住於 2025 年 3 月
與好友旅遊
2 則評論
8.5/10
很好
發布於 2025 年 5 月 4 日
位置好，服務不錯，設施也可以，早餐菜色豐富口味也算不錯，房間整理也能依照要求加強清潔或補充需要的用品。
住宿方回覆: 親愛的客人，感謝您對雅加達加查瑪達諾富特酒店的入住體驗做出評價。我們很高興您能抽出時間分享您對我們清潔度的讚賞，並對我們為您提供的非凡住宿表示讚賞。我們的團隊致力於提供熱情的服務，這與雅加達加查瑪達諾富特酒店的招牌熱情好客精神相符，我很高興我們能夠為您創造一個整體愉快的體驗。我們相信，這項回饋將激勵我們所有的員工，因為我們致力於不斷提升服務品質。再次感謝您分享您的體驗，我們希望您的下一次訪問會像上一次一樣愉快。此致，克里斯蒂安瓊斯總經理
Zhifengyangguang0608
高級雙床房 禁菸
入住於 2024 年 11 月
商務出差
29 則評論
8.0/10
很好
發布於 2024 年 12 月 9 日
房間大小還可以，就是床有點小，床單，枕頭有點破舊。隔音不是特別好，早餐感覺每天都一樣，沒有啥變化。房間香皂都不放，給前台説了2次，也沒放。不過行李存放是免費的，門口的出租車有點坑人，上車給他説了目的地，blue bird出租車還不導航，走錯誤路線。門口不遠處有小超市，有中國餐廳，很方便。 設施：還行，拖鞋，衣櫃，燒水壺都有 衞生：一般 環境：還行 服務：還行
6/8
住宿方回覆: 親愛的客人，感謝您抽空與我們分享您在 Novotel Jakarta Gajah Mada 的入住體驗。非常感謝您今天抽出時間與我們分享您的住宿體驗，我們很遺憾地得知，您在早餐和客房設施方面的體驗未能達到您的期望。客人的滿意對我們至關重要，您的回饋必將幫助我們持續改善所有尊貴客人的體驗。儘管如此，我們承認我們的團隊本可以更及時地提供服務，以確保您獲得無縫的整體入住體驗。請放心，我們正在採取適當措施解決問題並防止將來再次發生。再次非常感謝您的回饋，對於因這些體驗的不足而給您帶來的不便，我們深表歉意，我們確實希望這種情況不會阻止您將來再次光臨。我們真誠地希望您能再給我們一次機會，以恢復您對我們的信任。如果下次來訪前需要我們協助安排，請直接與我聯絡。此致，克里斯蒂安瓊斯
訪客用戶
高級特大床房 禁菸
入住於 2024 年 12 月
商務出差
24 則評論
10.0/10
超棒
發布於 2025 年 2 月 4 日
第二次入住，周邊離中國城不遠，離雅加達獨立廣場4公里多一點，吃東西及購物都非常方便，自助餐也不錯，可惜這次沒有時間享用。
住宿方回覆: Dear Valued Guest, Thank you for reviewing your stay at Novotel Jakarta Gajah Mada and we are delighted that you have taken the time to share your appreciation of our room. We are highly appreciate if you could also share your experience on the Tripadvisor website and recommend Novotel Jakarta Gajah Mada to all travelers by giving us 5 stars and positive review. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONES General Manager
匿名用戶
高級特大床房 禁菸
入住於 2024 年 6 月
商務出差
32 則評論
8.5/10
很好
發布於 2024 年 8 月 1 日
酒店有點舊，也就國內經濟型酒店的水平。 硬件不咋地，但是工作人員都很熱情，服務到位。 這個區域手機都沒信號，下次還是住市中心好點。
住宿方回覆: 尊敬的先生/女士，感謝您花時間與我們分享您的入住體驗，我們很遺憾地得知您對我們家具的體驗沒有達到您的期望 客人的滿意對我們來說至關重要，您的反饋絕對會幫助我們持續改善所有尊貴客人的體驗。請放心，我們正在採取適當的措施來解決該問題並防止將來再次發生。再次非常感謝您給我們的回饋，對於由於這些體驗的不足給您帶來的任何不便，我們深表歉意，我們希望這種情況不會阻止您將來再次訪問我們。我們一次機會來恢復您對我們的信心。如果我們可以在您下次造訪之前協助您進行任何安排，請直接與我聯絡 此致， Christiaan JONES 總經理
YMHK!
高級雙床房 禁菸
入住於 2024 年 4 月
與好友旅遊
11 則評論
5.7/10
發布於 2024 年 5 月 17 日
服務挺不錯，服務員都會説英語，也很熱心。 酒店設施很老舊，部分地方已經泛黃，地毯邊緣已經進水。 周邊環境極差，對旅遊來此的人很不好。 如果來雅加達旅遊的話，還是建議住在市中心的繁華地段，那邊會更安全便捷。
6/11
住宿方回覆: 親愛的客人，非常感謝您花時間與我們分享您的住宿體驗，我們很遺憾得知您對我們客房的體驗未能達到您的期望。客人的滿意度對我們至關重要，您的回饋肯定會幫助我們持續改善所有尊貴客人的體驗。儘管如此，我們承認我們的團隊本可以提供更快捷的服務，以確保您整體的住宿體驗順利順暢。請放心，我們正在採取適當措施解決問題並防止再次發生。再次感謝您對我們的回饋，對於因體驗不足而給您帶來的任何不便，我們深表歉意，我們希望這種情況不會阻止您將來再次光臨我們。我們真誠希望您能再給我們一次機會，以恢復您對我們的信心。如果我們可以在您下次造訪之前提供任何協助安排，請直接與我聯絡。此致， Christiaan JONES 總經理
Chenerming（shangqiuaoteweihuanbaoshebei）
高級雙床房 禁菸
入住於 2025 年 4 月
獨自出遊
10 則評論
10.0/10
超棒
發布於 2025 年 5 月 2 日
非常好呀（✪▽✪）👍👍👍👍絕對值得體驗一次。。。。。。。。。。。。。。。。。。。。。。。。。。
住宿方回覆: Dear Valued Guest,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our cleanliness, had complemented well to provide you with an exceptional stay with us.Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours Sincerely,Christiaan JONESGeneral Manager
Bian9036
高級特大床房 禁菸
入住於 2024 年 4 月
獨自出遊
40 則評論
2.5/10
發布於 2024 年 5 月 30 日
房間網絡極差，微信視頻都卡的不行，宣傳上説有中文服務，我才預訂了，結果所有的前台都不會中文，價格還不便宜
住宿方回覆: 尊敬的Bian9036先生，感謝您今天抽出寶貴的時間與我們分享您的入住體驗，我們很遺憾地得知您的網絡連接體驗沒有達到您的期望。回饋肯定有助於我們持續改善所有尊貴客人的體驗。的不便，我們深表歉意，希望這種情況不會阻止您將來再次訪問我們。如果我們可以在您下次造訪之前協助安排任何事宜，請直接與我聯絡 此致， Christiaan JONES 總經理
Steven Ye2025
高級套房 禁菸
入住於 2024 年 5 月
獨自出遊
4 則評論
8.0/10
很好
發布於 2024 年 8 月 2 日
設施偏舊 建議裝修換新
住宿方回覆: Dear Mr/Ms,Thank you for having taken the time to share your stay experience with us, and we regret to learn that your experience related with our facilities had fallen short of your expectations.Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests.Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly.Yours Sincerely, Christiaan JONESGeneral Manager
匿名用戶
高級雙床房 禁菸
入住於 2025 年 5 月
其他
113 則評論
8.5/10
很好
發布於 2025 年 6 月 12 日
酒店有些年頭了，設施有點老化，前台服務很好，其餘乏善可陳。
住宿方回覆: Dear Valued Guest,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation and feedbacks of our services and we are apologized and regretted that some of the experience had fallen below expectations.We are sure that this feedback will serve as an encouragement to all of our staff and as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours Sincerely,Christiaan JONESGeneral Manager
訪客用戶
高級特大床房 禁菸
入住於 2025 年 4 月
家庭出遊
1 則評論
4.5/10
發布於 2025 年 5 月 18 日
衞生差，設施舊，但前台員工Eileen友善及努力解決問題。
住宿方回覆: Dear Valued Guest,Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience had fallen short of your expectations.Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly.Yours Sincerely, Christiaan JONESGeneral Manager
訪客用戶
高級雙床房 禁菸
入住於 2024 年 4 月
商務出差
1 則評論
2.5/10
發布於 2024 年 6 月 14 日
避坑提醒 早班飛機辦理入住竟然沒人，7點多來了一個人，看都沒看就説沒空房，衹能等到下午兩點入住。到對面喝了一杯咖啡的功夫，又有房了！！ 房間被子毛巾都是黑的，不知道多久了，打掃時讓換，還是一樣！ 房間非常不隔音，隔壁一舉一動都聽的清清楚楚！！！ WI-FI竟然不能用，找了好幾次 都沒法解決，沒辦法衹能去對面咖啡館蹭網！！！
住宿方回覆: 親愛的客人，非常感謝您抽出時間與我們分享您在 Novotel Jakarta Gajah Mada 的入住體驗。非常感謝您今天抽出時間與我們分享您的住宿體驗，我們很遺憾地得知您在入住流程和部分客房設施方面的體驗未能達到您的期望。客人的滿意對我們至關重要，您的回饋必將幫助我們持續改善所有尊貴客人的體驗。儘管如此，我們也承認我們的團隊本可以更及時地提供服務，以確保您獲得無縫的整體入住體驗。請放心，我們正在採取適當措施解決問題並防止將來再次發生。再次非常感謝您的回饋，對於因這些體驗的不足而給您帶來的不便，我們深表歉意，我們確實希望這種情況不會阻止您將來再次光臨。我們真誠地希望您能再給我們一次機會，以恢復您對我們的信任。如果下次來訪前需要我們協助安排任何事宜，請直接與我聯絡。此致，克里斯蒂安瓊斯總經理
訪客用戶
高級特大床房 禁菸
入住於 2025 年 1 月
商務出差
1 則評論
7.5/10
發布於 2025 年 2 月 15 日
wifi 信號不好，挺卡，無法開商務會議。設備陳舊，早餐不是太豐富。
住宿方回覆: Dear Valued Guest, Thank you for sharing your time in conveying your experience of visiting Novotel Jakarta Gajah Mada. Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience had fallen short of your expectations. Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests. Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future. We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly. Yours Sincerely, Christiaan JONES General Manager
Zhuyongsen
高級特大床房 禁菸
入住於 2024 年 8 月
商務出差
44 則評論
8.5/10
很好
發布於 2024 年 11 月 19 日
這個房間不錯的，在那個位置，酒店的性價比也非常好，特別是前台是咱們華人，就説中文，特別熱情的。我是感覺性價比是很好的了。
住宿方回覆: Dear our Guest, Thank you for reviewing your stay at Novotel Jakarta Gajah Mada and we are delighted that you have taken the time to share your appreciation of our room’s facilities and our delicious food. We are also glad that our Breakfast is meet your expectation. We are highly appreciate if you could also share your experience on the Tripadvisor website and recommend Novotel Jakarta Gajah Mada to all travelers by giving us 5 stars and positive review.Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. Rest assured that we will share your kind compliments with our team.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONES General Manager
訪客用戶
高級特大床房 禁菸
入住於 2024 年 8 月
商務出差
7 則評論
8.0/10
很好
發布於 2024 年 9 月 9 日
大廳裏坐的位置太少了，經常在一樓等人沒地方坐，房間裏沒有配備吹風機，打了三個電話吹風機才送來了，等了快倆小時
住宿方回覆: Dear Valued Guest,Thank you for sharing your time in conveying your experience of visiting Novotel Jakarta Gajah Mada.Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with our lobby had fallen short of your expectations.Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests.Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly.Yours Sincerely, Christiaan JONESGeneral Manager