文納奇市中心貝斯特韋斯特優質飯店(Best Western Plus Wenatchee Downtown Hotel)

Bad food, service ok

酒店的工作人員是有益和友好的。房間和走廊都很乾凈。工作人員總是戴着口罩。缺少免費早餐，因為一個人不吃肉，衹有炒雞蛋，培根和水果杯（糖漿包裝）。百吉餅或吐司本來不錯，但我知道這是一項免費服務。由於Covid不得不註冊使用泳池，因此我們無法在第一晚使用泳池，但是在我們預訂的時段內將所有設施歸自己所有，這是非常高興的。

다운타운 및 공원까지 걸어가기엔 좀 먼 곳이네요. 아침일찍 체크아웃하며 짐을 맡기려 했는데 안된다고 하는곳은 이 호텔이 처음이네요. 그날 이것때문에 상당히 힘들었구요.

The stay was great. The breakfast was kept stocked and hot! The pancake maker was on the fritz, but everything else was delish! The night gal was GREAT!! Very helpful and friendly!! We discovered the Keurig machine in our room didn't work when we got there and she quickly found us a replacement for it! I wish we would've been notified that the pool was out of order, my 10yr old was REALLY looking forward to that. The shampoo and conditioner are laughably small, but I get it. Luckily there was more than one set in our bathroom. Very quiet rooms, we didn't hardly hear anyone else in the building!

When we arrived at the pool was closed for rehab purposes. We had booked this hotel particularly because of the pool. Luckily, the incredibly helpful receptionist switched us over to the sister hotel five minutes down the street because they had a operational pool. I really appreciated the help and ease at which this was done to make our stay more comfortable.

The sink had dirt in it or something when we got there and was dirty. Little dry blood spots on sheets

We could hear everything. It was as if the walls were paper thin. We asked to move twice. Both nights the people were very loud. The 2nd night the people next to us were also blasting their TV. Being on the 1st floor with the side entry and pool didn't help. The room also had a connecting door to another room which we could see light around if they had their lights on. We were given ear plugs and that still didn't help. It was as if we were trying to sleep while a party was going on. We called multiple times about the noise too. This was by far the worst stay we've ever stayed in a hotel due to noise. The pool was also cloudy, and a dirty diaper left there- which I know isn't their fault. I'm only giving this a 2 star vs a 1 star because the staff was friendly. It was truly an awful stay and we got zero sleep both nights.

Reasonable and what you’d expect- staff were helpful and efficient. Breakfast was busy and chaotic at times- get there early! - but there was a good selection and items were regularly refreshed in the time we were there.

Breakfast was not great. Not many selections. Especially waiting in line forever for the waffle machine was ridiculous. Marriott has 2 waffles machine and it’s super fast not outdated holding up a long line. Pool hot tub was dirty. Needs more attention. Lots of slippery water in hall way leading out of the pool area which is asking for trouble! Easily slip and fall. They should put a rug, a sign caution wet floors anything from an accident due to happen. All the coffees pot were completely empty by 8am from the breakfast room. But the espresso machine front door is great! The mini bath stuffs like shampoo etc are super tiny! The bed was comfortable but the comforters are super thin. The pillows hurt my neck and I was freezing all night. The toilets in our room is was kiddy size, carpets needs changing but microwave and fridge was a plus. Elevator was small took forever so we used the stairs majority of our time. They did give us joining rooms per request so that was accommodating. We paid for 2 rooms but the queen beds look like twin sizes. Front desk was nice overall I wouldn’t come back there if there were other choices.