Our original hotel booking was cancelled and we were transferred to this hotel and were told that the room cost was £550 a night, I can only guess it was this price as Oasis playing at Wembley. The location was perfect for Wembley, just about a 5 minute walk away. We were allowed in our room early which was great service. The room was described as 'deluxe' but was standard in my opinion, one of the knobs was missing off the shower and there were a few bits in the room that could have done with a little maintenance but the light controls and air con were very responsive. We had breakfast but when we arrived there were no plates, no cutlery and there was only plastic disposable cups for juice and paper cups for coffee which needed replenishing. The full English breakfast was a good size, the only thing that let it down was a cold uncooked tomato. We had a good stay but if we had have been charged the full price I would have been expecting a lot more. Well done to Trip for transferring us at no extra cost.
翻譯
匿名用戶
豪華房
入住於 2025 年 7 月
獨自出遊
1 則評論
7.0/10
發布於 2025 年 8 月 25 日
Does not deserve the 4 star rating. Room type booked was deluxe queen room. The room i got was a 2nd floor room in the annex building which was situated under the roof. The room had small roof window which were accessible via a just about shoulder wide alcove . Turning was not possible so you had to walk backwards to get out the alcove. Carpets were old, worn, ripped and stained. The tabel lamp was broken. The shower head in the bathroom was loose and leaking. Bar area I was told by reception was not open during my stay. Overall the hotel is at best 3 star. I should have booked the Premier inn overwhelmed road for maybe 10£ more and would have had more quality and a better stay
翻譯
訪客用戶
豪華房
入住於 2025 年 7 月
好友出遊
1 則評論
9.5/10
極佳
發布於 2025 年 8 月 28 日
We were in Wembley for a concert, the hotel was in an ideal location. We found it small, friendly and newly refurbished. The staff were all extremely friendly from the reception staff to housekeeping.
We would strongly recommend it .
翻譯
訪客用戶
豪華房
入住於 2025 年 7 月
商務出差
1 則評論
7.0/10
發布於 2025 年 8 月 21 日
Rooms nice and clean. Mattress very worn and uncomfortable however they changed my room no problem. The aircon kept making an intermittent buzzing noise even when turned off.
Breakfast good but lacked variety.
翻譯
訪客用戶
入住於 2025 年 4 月
獨自出遊
2 則評論
6.0/10
發布於 2025 年 6 月 22 日
Poor service when raised a complaint to hotel manager Shay who was fairly dismissive of key things I raised regards to my stay. Also bang on 11am hotel cleaning staff were banging on my door asking me to leave the room I've never experienced this at any hotel I've stayed at not even 5 star hotel.
翻譯
Bailie Alexis
豪華房
入住於 2024 年 12 月
夫妻/情侶出遊
12 則評論
10/10
超棒
發布於 2025 年 2 月 21 日
The room was very nice. Jet Bathtub was a nice add on.. customer service was 10/10.. ordered steak and chips from the restaurant 10/10 as well.
Check in and check out was awful. Nobody at the desk either time. When the guy checked me in he spent more time talking to his colleague rather than dealing with me. I asked about parking to which he told me to get my car to the gate and he’d let me in. Twice I pressed the bell until I was let in. Parking was limited and fairly tight. I’ve then gone back in to get my room key. The same guy told me to wait and then had absolutely no idea who I was even though I’d just spoke to him.
No receptionist at check out, told by the guy who had been in the restaurant that I’d have to wait while he rang someone who could assist. Whilst waiting a parcel delivery guy came in and he was told the same, wait for a receptionist. The lady arrived and asked me what I was delivering. Realising she had the wrong person she then proceeded to deal with the parcel 1st. This meant phoning the recipient of the parcel before attending to my checkout
翻譯
訪客用戶
豪華房
入住於 2025 年 8 月
好友出遊
1 則評論
10/10
超棒
發布於 2025 年 9 月 26 日
This place is really nice and great location with a lot of shops and transport network. I will definitely visit again in the future.