旅客若想住在Te Aro的惠靈頓市中心,那麼劍橋飯店將會是一個便捷的選擇。著名的景點Statue of Queen Victoria、惠靈頓大使館劇院和使館電影院均可步行很短距離到達。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備。有飲水需求的旅客,飯店還為您提供了咖啡壺/茶壺。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。酒吧給旅客提供了一個舒適的環境,可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食,只需呼叫送餐服務。在享受飯店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Cafe Polo(Cafe Polo)(咖啡店)、Charley Noble Eatery & Bar(其他西餐)和Southern Cross Garden Bar Restaurant(酒吧/酒館)也許是可以讓您找到答案的地方。飯店提供的休閒設施,旨在為旅客營造多姿多彩、奢華完美的住宿體驗。飯店配備有會議廳,可供旅客使用。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
訪訪客用戶2024.07.23
우선 입구가 계단이라서 캐리어끌기 힘들어요
데스크에 한국인직원분이 계셨는데 너무 너무 친절하십니다.
엘레베이터가 있긴한데 옛날꺼라 저는 짐 옮길때만썻어요
저는 1층 그러니까 체감상 2층을 썼는데요
복도부터 쿰쿰한 냄새가 납니다.
방에 있는 책상은 닦지않았지 음식물이있었구요
그 중 최악은 화장실 다시는 가고 싶지 않았어요.
식당은 두군데가 있는데 저희가 쓸수있는 주방이 딸린곳은 데스크쪽를 지나서 있는 백패커스 주방입니다.
여기도 좀 더럽
다른 식당은 사 드셔야해요
총평은 직원은 친절하고 서비스가 좋으나 너무 너무 더럽다.
A great stay - in a great area. The staff were all amazing - so helpful and deserve a special mention. The room was spacious - a great bed - there were minor things like one coat hanger in the wardrobe and no coffee sachets (we would have asked for some had we needed them). A grab bar over the bath/shower is necessary as the bath surface was slippery. We would definitely stay again. Our special thanks again to the staff who were really kind and helpful as my partner was not at all well - (a chair in the lobby would have been great - although one was produced on request).
訪訪客用戶”I recently stayed atatura Hotel and had a wonderful experience. The staff was friendly and accommodating, always willing to help with any requests. The room was clean and comfortable, with a beautiful view of the city. The hotel's location was convenient, with easy access to restaurants and shops nearby. I also enjoyed the delicious breakfast served at the hotel's restaurant. Overall, I had a great stay at atura Hotel and would definitely recommend it to others looking for a pleasant and hassle-free accommodation.”
訪訪客用戶My stay was disgusting and the receptionist (manager) was rude, mean, dismissive and argumentative. She has no empathy, doesn't care, she acted like I was inconveniencing her by just checking in and checking out. She would stare at me with utter distain. No ounce of customer service skills. Then had the audacity to call me rude and told me to get people skills. I was merely reacting to her being nasty and my taking money. She has no professionalism what so ever constantly acts like she is annoyed. She acted like she owned me and was trying to be my mummy She yelled at me and stole my money. The accommodation is disgusting, I dont even know where to start Upon arrival I thought there was no one there, I was left standing there. I didn't realise the receptionist was in the office ignoring me until a lady with a duffle bag went into the office and I asked the lady if someone was there to which she said yes. So I went to pop head in to say hello and the receptionist set on me growling at me and being nasty telling me to get and go away. She was rude and treated me like a criminal during check in. The room was impossible to find but I found it eventually. She heartless and inconsiderate. It's not a hotel it's a hostel Upon check out the receptionist acted like she was pissed off that I wanted to check out. She growled me because I touched the reception desk, there was some old tape hanging off and I kinda played with it and she just kept growling me and yelling at me saying I was ripping it when I wasn't and she wouldn't let me speak or shut up. I had to yell over her to check me out. She refused to give my money back because there was a hair dye transfer from me bright red hair on a towel. I explained the dye is water soluble and it will wash out. Never mind that my makeup and mascara were on the towels. She staring yelling at me and would only give me 80 dollars in the end. She only gave it to me because I argued with her she was going to take the whole 100. I had folded the towels, emptied the rubbish wipes the floors. She had to unfold the towels like literally look through a customer's washing. She was looking for a reason not to give my money back. When I was trying to explain the room situation she yelled at me and talked over me I was just trying to have a discussion about the issues with the accommodation and she yelled at me and growled at me for not complaining sooner. I can actually raise an issue whenever I please. The fridge leaked in the middle of the night and I used a towel to clean that up. Out of courtesy I placed a towel on a pillow to sleep to avoid hair dye transfer. The room was gross the shared toilet and bathroom were gross there was urine on the underside of the toilets. The shared kitchen area was gross There's like a ventilation system above the bed covered with dust, grime and build up which fell on me and the bed so I pulled it away. No mirrors! The draws and furniture are so old and tatty and smell bad.