韋蘭智選假日套房飯店(Holiday Inn Express & Suites Welland)

比我想像的要好.. 服務很棒，很包容。. 房間乾淨舒適。. 早餐很棒，有很多選擇。環境適合家庭和商務。謝謝你。l

客房服務從來沒有來過。不得不要求毛巾。在4天的住宿中從未打掃過一次房間。最糟糕的住宿。不建議住在那裡。在汽車旅館更好的服務

極好的

Hotel itself if fine and met all my expectations. Rooms were nice, breakfast was better than expected, location is fine. Our washroom smelled like it was cleaned with a dirty cloth, I could smell that dirty scent of an unclean cloth. The worst part of the stay was the staff response to an issue we had. My husband had microwaved a noodle bowl (bought in the lobby of the hotel) and it lit on fire in the microwave. So much smoke came from it, it made it difficult to sleep and even breath in our room for a while. It was midnight and we had clearly woken several people on our floor, as they all started opening their doors (obviously checking if there was a fire), that's how bad it was. And we had to sleep in that room, which we couldn't even open a window in to air out. When my husband brought the microwave to the lobby (to reduce the smoke in our room) and told the lady at the front desk what happened she seemed unbothered and didn't offer any help. Even worse is she said "this has happened before!" And they're still selling those bowls in the lobby, and could care less we were left sleeping in a smoke filled room (with a child i might add). It was a very disappointing experience. Clearly there is a lack of client service training within the facility.

My bf and I loved the holiday inn in welland. The service was excellent. Staff was nice and polite especially Kevin who checked us in. Hotel was clean and comfortable. Free breakfast was delicious. I wish there were a bit more vegetarian options but overall it was good. If traveling in Ontario would stay again. The hotel was peaceful and quiet too

This hotel was completed in late 2020. It’s pretty brand new at the date of this review. It’s super clean. The room sizes are quite large and very well equipped. Staff is welcoming, helpful and informative. Breakfast is decent. Loved the peace of the surrounding fields and meadows. No buildings around. 5 min drive to main *****.

Came from Manitoba Stayed with a family of six, it was very clean the laundry came in handy, the associates were very kind and respectful, I missed breakfast but the next door lady was raving about how good it was and they had many options, they couldn’t accommodate me for one of my booked stays but refunded me, as I booked threw third party, but I will for sure come stay at this hotel again cleanliness was 10/10