萊茵河畔魏爾Kandertalbahn, Haltingen附近住宿

Huge room, excellent service (manager personally guided us in for the last part of our drive), very nice breakfast, best location in town (restaurants and shops are steps away), secure parking in basement. Look no further when staying in Loerrach.

Ein modernes und schönes Hotel im Zentrum von Lörrach. Moderne Zimmer und sehr ansprechende Restaurant und Bar. Die Superior Zimmer in den oberen Etagen ermöglichen einen tollen Blick. Die Betten sind hervorragend und die Zimmer sowie insbesondere auch die Badezimmer sehr großzügig.

Perfect stay for one night before departing from BSL airport. Had been on Viking River Cruise so left at 11am to tour the historic Basel, Switzerland. Arrived at hotel around 2:30pm. Had an excellent lunch at LaCave. All in french so they had to help us interpret. Had a huge room, coffee maker, TV, nice hot shower, books, robes & slippers available. Dinner at LaCave was excellent. Madelines at night time with tea in room all complimentary. Staff at desk very nice day, evening & night. Helped with shuttle to airport in very early monring. No breakfast at that hour. I would definitely stay again and recommend to all my traveling friends. Rate was good and included trip to airport.

We stayed here for 1 night as visiting basel as we were told it's cheaper to stay in France but when you add up the cost of travel it doesn't add up. My advise stay in basel and get a basel card as if you stay in a basel city hotel you get a basel card which gives you free travel on trams and buses and discount to museums We paid 50 pounds to stay here 1 night on a Saturday night but had we payed 100 pounds to stay at hotel in basel we would of been around £20 quid better off as we used trams busses and visited museums. Hotel is literally 1 minutes walk from the border of France and Switzerland can't miss it. The hotel is very basic small double bed quite hard but fine and little kitchen in same room. Bathroom was ok but like the room needs updating. Shower was fine pressure ok and water was hot. Never ate at breakfast so couldn't comment. Pool at hotel but never used so again can't comment. Check in wasn't great as door to place is locked so had to ring intercom for ages to get in.. The receptionist in the morning was helpful and polite. We got a coffee and a pastry from coffee shop nearly opposite the hotel. We got a cab from hotel for 17 euro to three countries bridge which we crossed from France into Germany then across another bridge back into Switzerland.

職業原因,我找住在洛拉拉附近,我們到達時已經很熱情歡迎了!食物不容忍的早餐和晚餐都很受重視!感謝您的優秀服務。修復的房間很現代化的北方風格,牀也很舒適。家族大氣層不僅僅是客人,而是家人。

Not a bad value all in all but B&B BASEL has some inherited problems. There is no really lobby or breakfast room. Both are incorporated in a narrow area around the bar (on which breakfast is set). Lots of noise, coughing children, barking dogs… - not a pleasant experience. There is NO direct public transportation between the hotel and the main station- You have to either change or walk (not terrible during the day, if the weather cooperates). The doors to the room don’t close unless you pull hard = lots of close doors noises all the time of day/night. The room is very small and the bed is only full size (no way it’s 160 sq and queen bed like the listing say) and , even though the bed is small 😀, but workable. And so is the bathroom .

我們在hotels.com上訂了房間,給我們的房間和我們付的錢無關,給了一間沒有設計師燈的髒房間後換了房間,牀邊燈不見了。看起來他們在房間裏工作,最後一分鐘決定搬出去,因爲有預訂。可怕的枕頭,可怕的毯子,不是普通體面的酒店會使用的東西,特別是當你在推銷自己時。管理層故意把錯誤的圖片放到互聯網上,因爲它們只顯示一棟建築的照片,這並不那麼可怕。我們住的那棟只有部分顯示,但實際上看起來它就要被拆毀了。裏面有工作在進行,牆壁很髒,幾乎沒有裝飾。天花板的燈沒有燒,冰箱也沒有。我們試圖在大樓入口喝杯咖啡,但是一個工人告訴我們,咖啡不起作用...開始提一下,從一個壓力很大的禮賓部得到了態度,他對度假的人沒有同情心,在她管理不善的酒店裏度過了一段糟糕的時光!我們只是要求退款並離開了。生活太短暫,無法在向客戶撒謊的酒店中採取惡劣的態度。可恥。

酒店前台員工有禮貌，很好笑容，熱情好客。離車站有點遠，但是入住後會提供一張交通卡，可以在時間內無限次乘搭市內的交通工具，非常方便。推薦！

I had booked 3 rooms for myself and my family for 6 nights to visit the lovely city of Basel and the rest of Switzerland. Even though the country and city were beautiful there were a few things that were not acceptable. Firstly, I was disappointed that there were no complimentary water bottles in the rooms, unlike any other Marriott rooms I have stayed in. During our stay, Sarah was always kind enough to provide water bottles when asked which made our night. However when I asked for water again on our 3rd night via the Bonvoy App, someone very rudely rejected my request, as you can see in the below screenshot of the message from the app. It was not pleasant and made me feel very uncomfortable to ask for a bottle of water. Being a Platinum member I did not expect to be spoken to that way for a bottle of water. Secondly, on my last night, I spoke with Sarah regarding my F&B credit that I chose upon check-in and it was mentioned that I was entitled to 10CFH per person per room per night. I double checked if it could be accumulated and then used in one go and I was told I could, so I decided to have dinner with everyone on our last night. When I checked-out, a man who came from the restaurant and checked out my rooms, I confirmed with him if I could get my F&B credit applied and he said yes, he rushed my check out and went back to the restaurant. When I received my final invoice online a few hours later with only say 1 day's F&B credit applied and not all for the 6 nights I was led to believe I could have. I was told I could get 10CHF per person per room night which is 20 x 3= 60, 60 x 6 = 360 CHF F&B discount as per Sarah and that she would write notes on my reservation so that the discount could be applied. If you see my invoices attached below, only 20CHF was applied for the whole duration. Can you please apply the discount that I was verbally told and confirmed several times as I was ordering the food and as I was checking out and compensate/refund what was charged on my card? I am very upset that there was not cohesive communication between the receptionists, I was being given incorrect information every time I spoke to a different person at the Front Desk. Thirdly, I was only told by Sarah that my postcards would be sent complimentary as I asked how much it would cost, she mentioned it would be complimentary, yet I received a separate invoice for the postcards. I would not have minded paying however telling me it's free and then charging me is unfair and not truthful. Is it how Courtyard Basel treats all their guests? I would like to be compensated, if it was verbally spoken it would be, it should be free, not charged when I am not aware. Lastly, staying for 6 nights you'd expect the room to be cleaned not just tidied... however none of the water bottles that were finished and empty were removed from the room. for 3 consecutive nights, the empty water bottles were left in the room which by the time we left had accumulated into a pile o