韋伯斯特Main Event Entertainment附近住宿

We booked the hotel in advance as hotel group members and chose room 424 on their app 24 hours in advance. This area is where lots of other hotels are located (besides restaurants, shops etc) and seeing the road passing right outside the room we thought it could have been a bad idea: the road turned out to be very quiet especially late at night and the sleep has not been too disturbed. The hallway looked very funny, reminding me of prison movies and documentaries, and the rooms are probably all similar in shape etc: - there is a kitchen with everything you need as you enter, then a bathroom with a shower only and the room divided via a massive plastic divider if you want to watch TV and your partner needs to go to sleep earlier. Even the wardrobe has a divider and not proper doors. - everything is clean cut though and feels recently renovated - breakfast area is right near the reception desk and there are lots of varieties including warm provided by the very friendly cook. The downside was the families with very noisy boys and kept shouting but once they were gone everything was returning to normal - very friendly receptionist and everything working perfectly

Hotel is Excellent! Rooms are super quiet for a great night's sleep. Bathrooms are nice size with walk in shower. Rooms are nice and clean. Beds are very comfortable. Internet works Excellent! Everything in room is nice and new. Hotel is close to restaurants and shops. Hotel staff are Excellent. Great Hotel!

Comfortable bed, quiet hotel off the street. Very close if you are visiting the space center. Average Hilton breakfast buffet with waffles, omelet, sausage, gravy, and cereal. Great reason to book is the full kitchen with the room. Helps to cook your own meals when you have special diet needs. Staff is very friendly and helpful. The hotel is a little older, but no issues with our room

We booked this hotel for its close proximity to NASA and for the two bedroom suite. It was okay. We stayed two nights. The pool was closed the entire time we were there (it just had a sign on it that said 'closed for cleaning'). We booked for 4 adults and were only given two towels. We requested more towels, which we were promised, but never received them either night. For some strange reason, both mornings we were there, there were no plates to use at breakfast - only bowls. So we piled what we wanted into our bowls and took them back to our room. Not the worst experience. Not the best either.

新的和干净的房间。前台很nice。

我在這裏張貼了一個星期,而我的小傢伙則參加了太空中心的空間營地。表面上看,這是一個絕佳的勝地。附近有很多餐館,一家雜貨店,幾乎所有你需要的東西。然而,在這裏呆了無數個晚上,開始顯示這個地方除了表面以外,儘管有這麼多的潛力,但它正在下水道!首先,我在我們房間裏吃了幾個晚上的晚餐,我在當地的一家餐館裏撿到的,突然間,一隻活從牀底下走出來,在我的腳附近。我打電話給前台,告訴他們他們派了一個修理工,他和我一樣困惑,他告訴我這是一個管家問題。於是我走到辦公桌前,給一位經理看了昆蟲的照片,還有幾天我頭都轉過頭去的黴菌/肥皂渣,她堅持要我搬到另一個房間,並安排我們住一晚。搬家時帶着一個6歲的孩子的房間是不必要的頭痛,但是經理確實設法幫助了我。她走了,看她離開我的新房間,不到5分鐘後,我踩到了牀邊的一個溼污漬誰知道這是什麼。不過我不會再搬家了,所以我把毛巾放在上面推了過去。完全失望。除了房間,週日的聚會把游泳池酒吧倒空了一羣非常活躍的人羣!直到週四,員工才開始重新儲備,讓酒保們爭相嘗試和做飲料。這也是週一和週二Covid開泳池酒吧以來的第一週這並不是第一印象!度假村的一個亮光是健身中心。雖然沒有連接,但作爲酒店客人,您可以步行即可使用健身中心。這是一個很棒的設施,您可能需要任何便利設施。我對這種舒適印象深刻。遺憾的是,如果我們再次舉辦太空營,我會再次留在這裏,因爲這是一個絕佳的位置,並且比附近其他幾家酒店擁有更好的游泳池。我只希望管理層意識到潛力,並能扭轉這個下沉的度假勝地!

In my years and years of travel, never have I ever experienced such a messy situation at a hotel. We had booked this hotel well in advance for the labor day long weekend. When we arrived at night with my 2 littles, they told me that my booking was canceled. I hadn’t received any cancellation from them, my payment was already processed in full, and the person at the front desk simply stated that there’s nothing she could do about it. When we asked if we could rebook on the spot, she said that they did not have any other 2 bed rooms available ( which obviously meant that our rooms had been alloted to someone else… how else would they not have the rooms at all) . The orbitz rep(app through which i had made the booking) was able to call the hotel and confirm that indeed the hotel had canceled the booking . The person at the front desk kept lying to me that they did not cancel the booking. We were even ready to accommodate our family in a smaller single bed room.. but she wouldn’t price match and I wasn’t going to pay $300 extra for a smaller bed. Not once did she apologize or explain or offer a solution. We then walked out and booked another hotel nearby.. Just stupid bad management and careless, lying to your face , unapologetic staff. Do not recommend.

The cleanliness and peacefulness of the location made up for the shortcomings of the staff. We’ve stayed at IHG locations around the country for years and have never experienced what happened at this location. Upon check in the front desk worker was polite, but seemed very confused. We were handed keys to room 218, went up and opened the door to find two people already sleeping in the room. I felt so bad for the guests who were already in there. Keep in mind it was after midnight on a Wednesday. The front desk could only repeat to me that he had no idea how that happened. After about 20 minutes of stumbling through making new room keys, we made our way to our new room in hopes of it not being occupied. Breakfast was fair. The morning crew was much more attentive than the night crew. I surely hope the couple in the room we intruded on were offered a substantial discount for that mistake.