煙山貝斯特韋斯特飯店(Best Western Smoky Mountain Inn)

The road to the hotel is in poor condition, rooms are outdated and the walls are paper thin. The breakfast was very disappointing as well. If you want a cheap place to rest this is your place just brings ear plugs and plan to go out for breakfast.

This is the third time we've stayed at the Best Western Smoky Mountain Inn in Waynesville while visiting family. The hotel rooms are very clean, large and updated modern. The beds are a little soft, but comfy enough. The front office staff are very personable and helpful. The lobby isn't very big, nor is there a lot of seating for the dining area, but they do offer a continental breakfast with the room stay. The location is okay; it's convenient to a Walmart if needed. Otherwise, there's a little drive into town and other restaurants and shops. It sits atop a hill (or small mountain), and the scenery is pretty. It's not difficult to locate or get to. It tends to be fairly quiet even though it's close to the interstate - especially if you get a room in back and quiet neighbors. I would still bring a white noise maker if you're sensitive to highway, vehicle or neighbor noise. All in all, it's not a super fancy hotel with a zillion amenities, but it's a very nice, clean hotel.

The Best Western in Waynesville is in desperate need of a remodel. The mattresses had two permanent indentations (giving the impression that two people slept in it minutes before). The carpet is dingy and the walls could use a fresh coat of paint. My daughter said the Inn (more like a motel) seemed like something you would see in a horror movie.

The property was very well kept, the staff was very pleasant and the room was extremely clean and well stocked. We had no problems at this location.

This was the cleanest place I have ever stayed! Exceptionally clean down to the nooks and crannies and all the corners.

Nice..reasonably clean..breakfast was all sugary stuff..i understand no kitchen.. but not any healthy choices..

The only reason i gave it four stars instead of five is because the bathroom was very small.

The breakfast was not the greatest. Not much to chose from and the second day we were there the pancake machine was not working. That was the only real hot food that was there. The staff were very nice. It did take the edge off irritation. I also wish that there was an area for our families to sit down and hang out. There wasn't much of an area inside for that. there are plenty of spots outside, but it is November and gets cold at night.

The property was quiet and very close to everything in town. There is some construction occurring in the area.