韋恩縣設有游泳池的飯店

這不是你典型的紅屋頂客棧,一旦你穿過入口門,你就能看出這是一個比人們想象的更好的RI。首先,走廊都是室內的,而不是室外的,就像許多舊的RI酒店一樣。大堂裝飾得很好,遺憾的是,由於新冠病毒,健身室沒有開放。我的房間在樓梯頂部和電梯附近#216。房間很乾淨,有一張特大牀,熱水浴缸和壁爐,雖然在八月不需要。大型電視和一個帶沙發和躺椅的不錯的休息區。我認爲這是一個小型套房或其他東西。肯定會再次入住這裏。另外要注意的是:這是一個安靜的社區,我在這裏感到非常安全。

NOTE: I have previously incorrectly posted this review referencing Holiday Inn Express Romulus/Detroit Airport, an IHG Hotel. And, I apologize to Holiday Inn Express. Therefore, I am resubmitting this review for the intended establishment: HOLIDAY INN DETROIT METRO. AIRPORT SHUTTLE EXPERIENCE: Several guests including myself arrived the same time via hotel airport shuttle. Shuttle driver was very polite, courteous and respectful. However, upon arrival at hotel, no one (staff) was present at the front desk and/or lobby area. We waited for approximately 10 minutes before a staff appeared from back office. With a very solemn/cold facial demeanor we were individually checked in. No welcoming remarks, etc. It was an overnight stay for me since I was connecting flight to Japan the following day - London/Detroit/Japan intinerary. RESTAURANT - FOOD SERVICE & FRONT DESK EXPERIENCE (Morning of following day) Basic western breakfast (limited selections). Restaurant staff was rather abrupt and rude by advising me that I must pay her a “gratuity” fee since my breakfast was complimentary (As an option, IHG Diamond status guests receives complimentary breakfast). I was rather uncomfortable with this encounter. I immediately brought this issue to the front desk staff about the gratuity issue. Unfortunately, she bluntly told me that it was “NOT HER CONCERN” and that any gratuity issue/concern was with the restaurant and not the hotel’s. From my observation/assessment of her demeanor, tone of voice and body language, she basically conveyed an “I DON’T CARE” indifferent attitude. As an IHG Diamond status customer, I expected a higher quality of customer service experience based on the highly commendable reviews posted in the IHG Review website. Unfortunately, it was an extremely “SUB-STANDARD” experience to me. Personally, I ABSOLUTELY DO NOT RECOMMEND THIS HOTEL even for an overnight stopover. The treatment I have received was so degrading/humiliating compared to the highly commendable excellent customer service experience I have received from other IHG hotel establishments. Overall, I have perceived that the staff I have interacted with were extremely INDIFFERENT and very deficient in providing proper customer service. Further, it was also unfortunate that my candid review (similar to this review) was never posted by IHG after my submittal within a timely manner.

離底特律有一段距離，酒店各方面還算不錯，推薦

Very comfortable beds, quiet, nice lobby and courtyard where we hung out with friends after returning from out 60th H.S. Reunion. Rooms were clean and very nice, but also are being updated and renovated right now. Bistro [breakfast] staff were friendly as can be, food came out of the kitchen promptly, with any empty dish cleared immediately. The staff were the best part. Front desk clerk Ashley helped us by printing a small document I needed from my e-mail on my phone, housekeeping manager Denise immediately offered assistance without being asked, to a tablemate who choked on his food, and I could go on and on about their kindnesses, always with a smile and great eye contact. The manger was very responsive to inquiries and requests, too. These folks each have a great personality and have been well trained. One of the Bistro staff was having great concern over family and friends suffering this weekend form the fires in Lahaina, Maui, but was attentive and professional in spite of her personal angst. A good value, we will stay here again.

A predictable, in the very best way, stay at the Hampton Inn & Suites Detroit/Airport-Romulus. The front desk staff was friendly and professional, the room was clean and comfortable, the fitness center was solid, Wi-Fi was fast and reliable, and breakfast was adequately stocked. The airport shuttle was reliable. The hotel is conveniently located near the Detroit Airport, with several restaurants and convenience stores within easy walking distance. The rooms were quiet, both from neighbors and also from airport noise. In short, while there are lots of hotels near DTW, the Hampton Inn & Suites is an excellent choice for its location, value, and comfort.

非常喜歡這家酒店，在福特汽車公司的對麪，酒店幫忙升級成雙人大牀房，乾淨整潔舒適，在酒店裡有好多福特公司的照片，還有游泳池

雖然我們沒有入住酒店,但我們今天參加了一個家庭婚禮的雞尾酒會。我想說,這遠遠超出了我們的預期。經理梅根是主持活動的人,她各方面都很出色。她讓我們感到非常歡迎,並多次與我們交談,以確保我們不會留下空杯子。其他一些人在早餐時見過她,他們說,她還記得他們今天下午參加聚會時。這真令人印象深刻!她到處都是,而且超越一切。但我要特別指出,我的孫子非常飢餓,食物不包括在內。梅根主動提出,走過去,打開廚房裏的油炸鍋,即使廚房關門了,也給我孫子點了一份炸薯條!現在這可真是熱情好客!!!!下次我們進城時,我們將住在這家酒店,我們希望能夠再次見到梅根。我們甚至可能明天早上來只是想見她吃早餐。

我和家人錯過了DWT的連接後,在這裏住了一個快速的住宿。這是一個非常好的舒適氛圍。房間與周圍環境一起很乾淨。酒店坐落在一個區域,我們可以步行去吃食物,或購買其他物品,用於我們的24小時住宿。我們第二天一大早離開,所以我們沒有使用早餐區,但他們確實提供免費的早餐。如果我回到這個地區,我一定會再次入住這裏。

This hotel is a “Fair”field We just stayed. The hotel was good enough but nothing exceptional. The positives: it was easy to park and go in, the room was mostly clean but not totally, breakfast was ok, the staff were kind and helpful. The negatives: the air system was awful, our room was hot and muggy and we could get the air to ever properly ventilate and the windows are screwed shut, there was a pill on the floor which feels troubling in the hotel room, there was hair and dirty smudges on the wall of the shower, the sink drain was slow and I asked for it to be repaired and it wasn’t attended to. Also this hotel is constructed in a way where every door slam, foot fall and sound is audible. Mercifully people were quiet during our stay but we always knew when our upstairs neighbors were up and walking around their room. It’s a cheap hotel, it’s clean enough but you definitely get what you pay for.

安排靠近大堂的房間，光線差，房間設施老舊，第一天抵達的時候大堂吃飯的帶位waiter不友好，有準備好的位置不帶，給帶到未收拾的邊角座位，提出疑問也不更改。第二天早餐的waiter稍好。