夏洛特巴蘭泰內斯歡朋套房飯店(Hampton Inn & Suites Charlotte Ballantyne)

The property is in excellent condition, very clean and mostly well organized (in rooms). Many outlets and USB ports which is great. Parking is great and stores are conveniently close by as well as the highway. I ask Hampton Inn & Suites to please put at least one sign which explain how housekeeping works inside the room as well as breakfast hours. I checked in very late and I did not read the sign in the lobby indicating that housekeeping must be requested. I also went down 15 minutes after breakfast time had ended. My experience would have been much better having that information. I still will stay with them one more time because everything else has been excellent ad I don't want the two issues mentioned above to be the reason why I won't stay with them again.

I have stayed at Hampton Inns dozens of times. I like the consistent cleanliness, especially the bedding. A reliable hotel chain.

The property was nice and was a good price rate. I liked that they provided a hot breakfast included in the price. I didn’t like the fact that they charged $4.00 for a 20 ounce soft drink. They did allow us to check in early, and the 12:00 check out was nice.

Overall it’s a fine property… with a few quirks. Upon check-in, the front desk notified us that they wouldn’t be cleaning the rooms unless requested 24 hours in advance. Given our short stay, it didn’t seem like it was worth the hassle, but I guess I still expected general attention to basics like toilet paper when readying a room for new guests - it was nearly gone in our room when we arrived so I had to go down ask for more. Finding places to empty our own trash also became annoying (the trash bags are all so tiny, they barely hold a few cans). We asked for additional pillows and were told simply “no” without further embellishment. Half of the staff looked bored or put out, half were friendly enough, but it was always US going out of the way to get what we needed, when in hospitality, it really should be the other way around. The continental breakfast was decent, the rooms a bit cramped but generally comfortable, and there were a lot of restaurants and entertainment within walking distance.

I truly enjoyed my staff with my family suring Christmas holiday. Our desk clerk, Christina (i think), was very helpful during our stay.

Came in for a family event. The stars all greeted with a smile and rooms were clean bed was comfortable

We stayed at the Hampton Inn Ballantyne over Thanksgiving while visiting relatives. The suite was super clean, spacious, quiet and well-appointed. Staff, especially Martha at the breakfast buffet, was kind and friendly. Highly recommend this hotel!

Great stay! Comfortable, very clean and well-kept, offering great coffee and a nice variety of breakfast choices. Would definitely book again.