Our wedding weekend was completely ruined by the event manager’s (James R.) gross incompetence, lack of professionalism, and outright disrespect. From the planning stages to the event itself and even after, everything was mishandled. The tasting menu wasn’t rectified until the week of our wedding, leaving us stressed and scrambling. The in-room breakfast on our wedding day was appalling—stale bagels, gray lox, and a massive bowl of raw onions that left our bridal suite reeking. The dinner portions were far too large for a tasting menu, completely ignoring our request and leaving guests unable to finish the six courses. We had confirmed late check-out in writing for all guests, yet James failed to deliver, forcing family members to miss our farewell brunch. When I tried to address my concerns, James fled the property and later resorted to name-calling and ridiculing my family. This was supposed to be the happiest weekend of our lives, but James’s unprofessionalism and blatant disregard for our requests turned it into a stressful and disappointing experience. Avoid at all costs if you want your event to go smoothly.
翻譯