華盛頓特區 - 杜邦圓環萬怡飯店(Courtyard by Marriott Washington, DC Dupont Circle)

The hotel was very nice and there is good view

Superb location, pleasant stay expwrience, highly recommended.

El personal de resepcion no es gente capacitada para atender turistas, no están entenados para solucionar simples dudas comunes del visitante , no tiene el hotel a una persona para recomendar, o solucionar dudas tan simples como aclarar a cual terminal aérea dirigirse. Es un hotel bonito pero se escuchan todo lo que pasa en las habitaciones vecinas , es muy frío, si es limpio y está en un buen lugar pero no es céntrico

Bathroom sink and shower faucets only dispensed hot water. No cold water no matter which way you turned the handles. Alarm clock was set for 6am, not by me. Room and entire floor had a very heavy scent of cologne and rubbing alcohol. Just an unpleasant stay overall.

Really, really disappointed by this stay. A beautiful property in arguably the best area of DC was diminished by apathetic front desk trainees and trash/stains (contact lenses, stains on the side of the toilet) left by the previous guest. When we made a request to have the room cleaned the next day, the same trainee asked when we checked in, only for him to say it wasn’t policy and he’d do “his best.” The room was never cleaned nor were our concerns addressed. I’ve worked in customer service for more than 10 years and never make public reviews but this was so off base for how much we spent, I couldn’t keep this to myself. I hope this is a rare experience.

Hotel staff was terrific and everything was clean and tidy. Some glitches: -- Housekeeping is apparently intermittent so I was without room coffee refills my second morning. --,Cafe was pleasant and Tanya was great but menu for food and wine was very very limited. --NO INFO in the room about hours of the cafe, checkout time, breakfast time, etc. You were expected to get everything from the TV menu. A notice of how to do that would have been helpful.

The lack of closet, drawers, in room breakfast ie room service makes it less attractive