華盛頓特區凱悅飯店/會議中心

The hotel was clean and generally solid, but the location is not ideal. The service did not meet expectations, as it was difficult to communicate with the staff in English. Out of two elevators, one was out of order due to renovations, and the other malfunctioned twice during my stay. Additionally, the construction work in the hotel started around 8:00 AM, which was quite noisy and disruptive. It also seemed like the staff lacked proper shift handovers or record-keeping, as I felt there was a gap in communication and organization. Overall, the hotel has potential, but there are areas that need significant improvement to provide a better guest experience.

我們大約下午 2 點到達，接待員讓我們辦理入住手續。他很樂於助人。我們入住期間飯店正在進行裝修。如果您對房間清潔和維護很挑剔，那麼這家酒店不適合您，在我們入住期間，即使我多次打電話報告，廁所排氣管、冰箱和空調仍未得到檢查和修理。步行至少 20-40 分鐘即可到達國家廣場。我發現華盛頓特區的 Uber/Lyft 比紐約/洛杉磯便宜，所以每當我們累了，我們就會預訂它們。