華盛頓特區碼頭希爾頓嘉悅裡飯店

The location for the property was the only good thing about it. Theuy dining experience at the canopy bar was terrible. Despite having a reservation there was no one at the counter to assist with seating. The server took close to 45 minutes to take the order then came back to ask what we had ordered. Then we had another come to the table to ask if we had a reservation. The table we were seated at, had the son beating in our eyes. The blinds were broken and that didn’t help. In addition the server didn’t offer to change the seating despite seeing our discomfort. At check in for the room they were unable to locate the reservation. Requested for room service, we received the meal in takeaway boxes with plastic cutlery. The folk taking the order could barely speak / understand English.

The hotel itself was very nice and very walkable to nearby restaurants; however, I arrived on a Friday night and was told that valet was full. I had to circle a nearby parking garage for nearly 30 minutes to eventually find a parking spot. It was a double parking spot (which required me to leave my keys with an attendant), but before getting that spot, I was initially told that I could not park there because I was "overnight" parking. I was eventually allowed to park there, but had to watch the parking attendants nearly get into a physical brawl to accommodate all of the vehicles needing to be parked. Upon making the trek with my luggage to Canopy, I was highly disappointed when the hotel clerk only said "sorry" regarding their valet service being at capacity and explaining it by saying that we had more guests check in than anticipated. There were no other complementary gesture or offer made. I expect when the hotel website notes that self-parking is unavailable and that valet will be, for it to actually be available. That certainly will make me question whether to stay at this property again because of the hassle with parking.

My 25 yr old daughter was going to a concert at the Anthem so we stayed at Canopy by Hilton. It's a 2 minute walk to the concert venue and you can find multiple restaurants within walking distance. The staff were so welcoming and the views were amazing. I want to come back when it's warmer because it was so cold that I didn't venture out too much. I definitely recommend visiting Canopy by Hilton and ask for waterfront views, you won't be disappointed!

The only drawback during my stay was the noise level; it was quite disruptive as sounds from outside my room could be heard at all hours of the night. This made it difficult for me to get a good night's sleep, leading to restless nights and interrupted rest. However, aside from that issue, I genuinely enjoyed my overall experience. The accommodations and amenities were excellent, and the staff were friendly and attentive, making my time there enjoyable despite the nighttime disturbances.