凱藝套房飯店-近羅賓斯空軍基地(Quality Inn & Suites Near Robins Air Force Base)

After the first night we had a certain price and the next morning I was wanting to book the room again and asked if I can book it for the same price they told me no I said well should I go back online to do it and they said they had no control of that if she had a certain price that was about $10 higher at the time and got on her computer while she was talking to me I had to leave and put money in my account in order to pay for it online and once I did the rooms were up and had changed and said online that they have been changed to like almost $20 more to me I felt like she did this and there was plenty of vacancies at the residents and I believe that they took advantage of the fat because I ate excessive amount in her eyes at breakfast yet there was no full occupancy of gas and plenty of rooms I assumed that the rooms would be or reduced to feel them so I had a bad experience there with that outside of that the rooms were nice

This place has no idea of what they are doing. We get there early on 7/27/23 and the lady checks us in, go to the room and it was not clean, so go back to desk & we tell her that we’ll be back in a couple of hours, so she assured us the room would be clean. Well guess what, came back a few hours later and it was the same, NOT CLEAN. We go back to front desk, which now has someone else there, this lady apologized several times and assigned us to a different room, exactly upstairs above the dirty room, went to get into room and that room was occupied by others. Really getting angry about now, go back to desk, lady apologized again & again (of course all the while blaming someone else) then assigned us to another room. The 3rd room was ok, but the next night our key cards wouldn’t work so we had to go back to the desk, and now it’s a man there, we tell him we can’t get in, we tell him the room # and he takes the cards and re-programs them and hands them back. WTH, that means anyone could do that and get in any room they wanted to. He did not check ID or ask us our name or anything. We WIIL NOT EVER stay there again. Not very secure and all 3 desk clerks had NO idea what they were doing.

There was roaches crawling on the walls. Was told no we don't have that kind of things around here. Won't stay there again.

Estaba todo bien limpio, y agradable.

Buen lugar lo recomiendo

Nothing I booked this reservation and the attendant stated wasn’t a booking so I assumed it was canceled but the entire time the booking still existed and I need a refund

The Continental Breakfast was not the best. For instance they did not have scrambled eggs or protein at all

The staff was incredibly nice and helpful. The water in the shower couldn't turn off, so ran rather loudly all night, and the toilet ran, and water slowly dripped out of the valve onto the floor. Just needed a little maintenance.

Great bed great room. Weird smell. Killed two roaches overnight. Awesome value for the price. Newly renovated property. They didn't clean the fridge. Would stay again.