ATZ&H旅館(Atz&H Inn)

First time stay and very nice clean quiet location

Все очень понравилось, спасибо, приветливый персонал,чисто, уютно......

Needs money spending toilet takes over 5 minutes to refill the seat didnt fit, theres 4 different type of tiles no plug in the sink painting looks like its been done by a 5 year old smoke detector was hanging out the ceiling however the bed was comfortable and it was cheap

Good location, property adequate but does need some work, fixtures fittings. Appreciate work being done outside on flooring to reception. Carpark confusing as large area is not for hotel and could be fined. Convenient for London working.

Room was near perfect. Very comfy, quiet and clean. Would stay again. Had no idea where to drop room key next day. Little drop box would be good for reception area as was locked this morning. Would stay again. Thanks. 🙂

The hotel was very convenient for our weekend plans and was cheap. However, the bedding was dirty and had stains on it. When we arrived nobody was at the front counter and when a man did arrive he checked a room was clear before letting us in and then told us he ‘upgraded’ are room when it was the room we paid for. When we checked out in the morning there was nobody at the front counter, the number listed to contact for help went to voicemail and the reception area was locked. We had to tuck the keycard into the door as there was not letterbox to post our key there - this should not be advertised as 24hour reception. Nobody is there to help during the evenings/early mornings. Also, the flat screen tv was the same size as an A4 piece of paper and there is no wifi here as it states. I will not be staying here again.

The guy on the front desk who checked us in was nice and showed us to our room. The room we stayed in seemed nice at first - nice touches like hairdryer in the room, tea and coffee, shampoos etc. Convenient location to Epping high street and train station within 10 mins. Strange location! Not pleasant looking to drive into. No signal at all, but the hotel do provide unsecured WiFi. Unfortunately with our room, we later noticed the toilet was leaking yellow/brown water from the bottom. It was very late that we checked in so we had to just put towels down and hope for the best through the night. Sadly there was also a stain on the bedding which was offputting. The fire alarm also sounded twice at around 4am so it was a bit of a nightmare really. Definitely wouldn’t stay again. They need to focus on getting the small things right like cleanliness and functionality of rooms before worrying about all the small touches!

Excellent value for money. Clean cosy and helpful staff. No complaints . Wifi signal/ Internet connection difficult due to the wooded area surrounding premises. But a lovely location.

The staff was very polite and helpful i recommend there to anyone very peaceful Tye gentleman that worked that night was as helpful as he could be Thank you for being helpful appreciated