瓦拉瓦歡朋套房飯店(Hampton Inn & Suites Walla Walla)

The service was excellent. They accommodated for a vegetarian diet for breakfast, which was a blessing. There were also plenty of fruits available. We did not have wifi access (which was necessary for our stay) from our first room, but the hotel accommodated us with a different room with wifi access. The evening staff at the front desk was amazing and the breakfast coordinator was very mindful as well.

It is ran by unprofessional looking people and never did they make enough cookies literally everything was broke in the room. Coffee maker, iron, the bathroom fan… the room was rearranged so the mirror was behind the TV. Also it was hot in the room the thermostat only had heat settings.

This hotel is pristine. The rooms are spacious and clean. The hotel is reasonably affordable too, which is a bonus.

I understand that hotels want to be open during renovations, but I guess they should discount rates if that’s the case. The guest room I was given a key to hasn’t been cleaned, so it strewn with take out containers and used linens. I dragged my bags back down to the lobby to see if I could get a room that had been cleaned. I told the pleasant person on duty that my only requirement was quiet, since I would be switching to a day-sleeping schedule during my stay. She put me in a room on a floor that was being renovated, so I awoke to power tools and loud banging nice and early. I asked for a third room, and this time scored a room that required, in order to take a shower (at any time of day) running the hot water in the sink for, seriously, 15 to 20 minutes beforehand (no exaggeration here), and then running the shower itself for about 5 full minutes to get some hot water. This was described as completely normal for the suites (so I was paying a little more for this feature). By the time I left, the lobby was being painted, and I figured on my next visit I’d probably stay somewhere else. I know that many hospitality businesses are struggling to maintain adequate staff, but it was unsettling how often the front desk was unmanned and had no bell to ring.

Beautiful hotel, great staff, great breakfast. Super clean, lovely stay! Will stay again. Became a Hampton/Hilton rewards member because we liked it so much!

Lovely room which was very accessible. But, the wall unit for heating was very loud when it came on. Only area of improvement.

The hotel rooms are beautiful and spacious. The front desk lady was friendly and made sure my needs were met. Thank you!

All of the staff was welcoming. It is so enjoyable to stay in a facility that is clean and in great condition.