This was an average stay. The desk was broken and they tried to make it look like it wasn’t. Our TV stopped working half way through the night. The breakfast was very limited.
翻譯
Ellie
入住於 2024 年 1 月
朋友出遊
5.0
/5
超棒
發布於 2024 年 1 月 22 日
overall good stay
翻譯
Michael
入住於 2024 年 1 月
其他
5.0
/5
超棒
發布於 2024 年 1 月 18 日
Liked about everything with the one exception that there was no hot breakfast. no eggs, meat or potaroes.
翻譯
Jessica
入住於 2024 年 1 月
家庭出遊
1.0
/5
發布於 2024 年 1 月 17 日
Staff not friendly at all seemed bothered with guests. The pool never had any towels and there were always minors unattended for hours that the staff did nothing about. The kids were playing with the life saving board and ring and destroying pool noodles. The TV never worked as they have direct tv and the doesn’t work in snow in Michigan. The room keys stopped working daily and I would need to continue to get new keys made (yes I kept away from my cell phone). They need to upgrade where your phone can be used as a key. Vending machine was broke on my floor. House keeping came and “cleaned” didn’t leave any toilet paper, towels, or bath amenities which should be checked. I left for half a day and came back to find the hotel staff had shut off my keys and given my room to another guest even tho I had 2 more nights booked and paid for??!? Then she “kicked “ the lady out of my room and told me I could have it but it wasn’t cleaned after a stranger was in my room and then she told me I needed to use the same key this stranger had because she couldn’t get me another made? Highly sketch I think it was the lady’s friend she was trying to give a free room to thinking I checked out early. Never going back and contacting corporate as this was the worst hotel experience I ever had.
翻譯
Verified traveler
入住於 2024 年 1 月
家庭出遊
5.0
/5
超棒
發布於 2024 年 1 月 14 日
Great staff. Very accommodating!
翻譯
Ramona
入住於 2024 年 1 月
夫妻/情侶出遊
3.0
/5
發布於 2024 年 1 月 8 日
The room was quiet. And met our needs
翻譯
Skylar
入住於 2024 年 1 月
其他
3.0
/5
發布於 2024 年 1 月 2 日
I forgot a small necklace that I called and they found, they wouldn’t mail it to me so I had to travel all the way back to the hotel and then home again. It also smelled smokey.
翻譯
Kevin
入住於 2023 年 12 月
其他
3.0
/5
發布於 2023 年 12 月 26 日
Very poor breakfast
翻譯
Melissa
入住於 2023 年 12 月
其他
5.0
/5
超棒
發布於 2023 年 12 月 24 日
It was clean and convienient. The staff was friendly and the coffee and breakfast were good 👍
翻譯
Clarice
入住於 2023 年 12 月
夫妻/情侶出遊
2.0
/5
發布於 2023 年 12 月 14 日
I chose this hotel because they have breakfast in the morning, but there was no breakfast at all other than coffee and juice
翻譯
Matthew
入住於 2023 年 12 月
其他
3.0
/5
發布於 2023 年 12 月 10 日
I am poor. They ran card twice. Raised anxiety level. Caused some sleep loss discomfort but otherwise it was ok. They fix on day four