利茲南鄉村飯店(Village Hotel Leeds South)

Not happy with trip.co.uk as I booked a club room with free access to gym and pool. But when about to enter gym/swimming pool they refused saying that it was a standard double room. Even though it was a club room, and all club rooms include free access to gym and pool. Lady in gym reception refused to let us in even though it clearly stated in the email confirmation that it was a club room with free access. Lady still refused and demanded money to use the gym and pool. I asked for management. They said because i booked through trip.com (third party) it did not allow. Absolutely ridiculous.

I have stayed at the hotel so long it's clear that it feels like home and I can honestly they they don't go less than above and beyond to help you feel at ease and at home I have not one complaint to make other than, can't you just let me live there guys xx 🥰 Helen on the desk is one of the loveliest people you'll probably encounter and if there's an issue they try their best to deal with it in a favourable manner so that you don't feel awkward or embarrassed, well once they know you better, you'll have to remember how many people they all deal with minute by minute and they aren't all reasonable, understanding or rationale but they all seem to keep their cool and keep a light humour to the situation which is lovely xx

Always get what you expect at Village. Clean and tidy room, easy check in/out, lovely breakfast. Little disappointed with the price but was due to an organised event in the locality.

First time staying here and it was great, would stay here again. Thanks

Nice hotel with comfortable bed and spacious rooms. Two things which could be improved firstly there is a £5 per night parking charge which I can understand if you're in a City centre but there is nothing around this hotel it's on an industrial estate. Secondly the self check in is such an unnecessary process. It's not user friendly and takes ages after a long drive is something you could do without. However all the staff I spoke to were really friendly and helpful. Breakfast was good, standard buffet similar to most chain hotels with adequate choice. Evening meal menu was also good with plenty of choice at reasonable prices. I would stay again but please sort the check in process.

The bathroom was flooded when we arrived, reported but no one came to fix. Next morning had a shower which water flooded floor and outside door as i guess drain is not good as disabled room. reported again was offered to speak manager or free coffee, but had to get in with the day so refused, other wise room nice few bashes items but clean.

We had a very enjoyable stay at the Village Hotel. There was plenty of parking which was free after 5pm Friday for the weekend. The check in staff were very friendly and helpful and offered us complimentary mince pies and mulled wine! Our room was large and comfortable with plenty of storage space. The bathroom was also quite large and modern. Breakfast was tasty with a good amount of choice. We would definitely use this hotel if we are in the area again.

I came to one of your Christmas functions. The set menu was Turkey which I don’t like, we requested a change, the meal that was offered was chicken, it all was delicious.thank you.. The room was fine, just was disappointed that no shower cap.

We’ve been here a few times and each time it has been a great stay. Really clean and great food and breakfasts 👌