威塔拉Masonic飯店

A good little Hotel in a small country town, it was clean and tidy and had everything you needed.

Mediocre. There were some significant issues during our stay. That being said, the service was friendly and they tried to help where there was an issue. Unfortunately, there were a few though. To start with, they gave us the wrong room, not that which we had booked (a double instead of a twin). They quickly accomodated this however and moved us. Over the first night, we noticed it had been particularly hot. Despite there being AC in the room and having it on the lowest settings, it did not cool the room. We did inform them of this and they offered to move rooms or give us a fan, this was helpful but dissapointing that it had not been checked earlier. We were also dissapointed that there were no towels provided, despite face cloths being so. The car park was non-existent, being a junk yard instead. There was street parking available but felt less secure. The location was resonable with easy access to takeaways and the supermarket. There were some troubles over the nights including loud, persistent banging on the doors which the owners seemed to do nothing about. Possibly patrons of the attached bar. We did not use the bar or restuarant facilities so cannot comment there. On the bright side, the shower was excellent! Great pressure and temperature, lovely after a long day out.

The bar noise was excessive The room was bright and had good street and local views , conveniently located. Overall a nice stay if you're ok with the noise and don't plan on getting up early.

No comment

The staff are very friendly and the service gr8. Prices are good to. Would absolutely recommend.

bathroom and bed clean thankfully but very tired hotel - not at all how it looks on the website - very deceptive

Offered the incorrect room originally. Which was smaller than paid for. The room we paid for had no working A/C.

Would give 0 stars if I could. The room and facilities were generally dirty—dust everywhere, cups not cleaned, and a strange smell coming from the toilet. The soap had already been opened before I even checked in. The first room I was given had an AC that wouldn’t turn on, and although I was moved to another room, the AC there barely worked either. It wasn’t blowing air properly, wasn’t cooling the room, and kept flashing an error light indicating the filter needed replacing. Overall, the place is poorly maintained and the customer service is almost nonexistent. Feels like a complete scam.

G Great budget accomodation. Room was quite noisey as it was right over the bar area. Great staff and service