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韋科伍德韋長住公寓式飯店
3.2/594 評價

韋科伍德韋長住公寓式飯店

韋科|距離The Church of Jesus Christ of Latter-day Saints2.61km
To explain, We had booked a reservation At the extended stay in Waco for February, 2022 for one night for a 2 bed, single room, for 4 adults, which we booked through groupon a week prior. We had confirmed the room with the hotel and upon getting there, the front desk receptionist hands us our key (His name is Walter) . When we get to our room, we see that it is a single bed room, so we immediately go back to the front desk and talk to the same man ( Walter) who check us in. After telling him that we have the wrong room, he begins to look on his computer and he says sorry, we’re fully booked and I asked “ do you have any bedrooms available?” And he says back to me “Do you want to look?!” And I said “I’m just asking”. The front desk man begins to make up a policy saying “if you’re not checked in after 6PM, its first-come-first-serve” and he said its in the fine print. We then looked at the fine print and it was no where in the document we signed that stated that nor on Groupon’s listing. He said they had 13 no shows that day and we’re still full booked. We then asked “what are we paying for a room for if we’re not even guaranteed a room and we’re just throwing our name in a hat and hope we get a room” he then said to us, YELLING “ I don’t care if y’all get a room, I don’t care if you sleep in the hallway, I don’t know you from Adam and Eve” and I respond, “you should care! This is terrible customer service” and then this man literally leaves the building and doesn’t come back. His co-worker came in and tried to assist us and said “sorry there’s nothing we can do, we can process a refund once Groupon contacts us” and said we’d have to call other hotels and did NOT HELP at all. While we’re calling other hotels, a group of girls come down on the elevator very angry and said “the room you just gave us has another man in it”. The female receptionist now helping us and them says to them “Oh, he was suppose to check out today but I guess he didn’t”. She begins to tell them that they gave their room away because of their “give-away policy after 6pm” and that they have zero rooms available. So she calls her manager (Val) and apparently another room opens up! these girls go to this room, they eventually come back and say “There’s another man in THAT room too”. There was also 2 other people people inline that I’m sure didn’t get rooms and 2 homeless people at the end of there first floor hallway sleeping with all their stuff and they were clearly on drugs tweaking, scratching, etc. We eventually left and had to book another hotel at 1 AM out of our own pocket. We have NEVER been treated with so much disrespect, incivility, contempt and carelessness. There was ZERO security and people staying in rooms they’re not suppose to and people walking In on other people. so many people were screwed that night and not in a good way. We still haven’t received any refund and credit.

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正在尋找The Church of Jesus Christ of Latter-day Saints附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
德克薩斯韋科南希爾頓Tru飯店
4.3/5101 評價
每件事都很棒
Candlewood Suites Waco
4.4/5101 評價
我絕對喜歡這家酒店的一切!房間,工作人員,佈局,洗衣/健身房,還有感覺!他們可能早上不提供熱騰騰的早餐,有時候看起來真的很忙,但有原因!在威科德克薩斯州期間,這是一個非常舒適的住宿地方。房間總是乾淨、舒適,而且通常很安靜。過去幾年來,我因公在這裏住了很多晚上。寵物也很受歡迎,即使這樣,它也不會聞到黴味!人們非常友好,在Waco期間,我也不會在其他地方住。他們確實預訂很快,所以如果他們有房間,就把它搶走!
韋科大學區速8飯店
3.3/526 評價
總體還湊合,離高速很近,有點吵,離貝勒大學校園5分鐘就到了,千萬不要以為2.6公裏可以走路到達,要走50多分鐘,關鍵是路線不那麼好走,有好多交通口,還是叫:uber或者lyft軟件比較好,6.8美金就能到。照片是一個特別小的早餐區域,可以自製華夫餅,味道還不錯,最後一張照片裏面那個除了那盒樹莓都是酒店的,早餐很簡單……
韋科伍德韋長住公寓式飯店
3.2/594 評價
To explain, We had booked a reservation At the extended stay in Waco for February, 2022 for one night for a 2 bed, single room, for 4 adults, which we booked through groupon a week prior. We had confirmed the room with the hotel and upon getting there, the front desk receptionist hands us our key (His name is Walter) . When we get to our room, we see that it is a single bed room, so we immediately go back to the front desk and talk to the same man ( Walter) who check us in. After telling him that we have the wrong room, he begins to look on his computer and he says sorry, we’re fully booked and I asked “ do you have any bedrooms available?” And he says back to me “Do you want to look?!” And I said “I’m just asking”. The front desk man begins to make up a policy saying “if you’re not checked in after 6PM, its first-come-first-serve” and he said its in the fine print. We then looked at the fine print and it was no where in the document we signed that stated that nor on Groupon’s listing. He said they had 13 no shows that day and we’re still full booked. We then asked “what are we paying for a room for if we’re not even guaranteed a room and we’re just throwing our name in a hat and hope we get a room” he then said to us, YELLING “ I don’t care if y’all get a room, I don’t care if you sleep in the hallway, I don’t know you from Adam and Eve” and I respond, “you should care! This is terrible customer service” and then this man literally leaves the building and doesn’t come back. His co-worker came in and tried to assist us and said “sorry there’s nothing we can do, we can process a refund once Groupon contacts us” and said we’d have to call other hotels and did NOT HELP at all. While we’re calling other hotels, a group of girls come down on the elevator very angry and said “the room you just gave us has another man in it”. The female receptionist now helping us and them says to them “Oh, he was suppose to check out today but I guess he didn’t”. She begins to tell them that they gave their room away because of their “give-away policy after 6pm” and that they have zero rooms available. So she calls her manager (Val) and apparently another room opens up! these girls go to this room, they eventually come back and say “There’s another man in THAT room too”. There was also 2 other people people inline that I’m sure didn’t get rooms and 2 homeless people at the end of there first floor hallway sleeping with all their stuff and they were clearly on drugs tweaking, scratching, etc. We eventually left and had to book another hotel at 1 AM out of our own pocket. We have NEVER been treated with so much disrespect, incivility, contempt and carelessness. There was ZERO security and people staying in rooms they’re not suppose to and people walking In on other people. so many people were screwed that night and not in a good way. We still haven’t received any refund and credit.
近大學凱藝飯店
4.2/5101 評價
哇!這家酒店非常好!房間很大,實際上是三個區域。帶有迷你廚房,浴室區和卧室區的前廳。巨大的價值!前台的女孩是如此可愛和友善。她向我們介紹了有關白玉蘭市場和筒倉的信息,這對我們很有幫助。衹有幾英裏遠。早餐很棒,還有熱食。
韋科希爾頓惠庭飯店
4.5/5101 評價
第一次入住希爾頓Home 2 Suites。位置很好,靠近商店和餐館。酒店工作人員出色,乾淨,舒適的牀,偉大的早餐和免費洗衣。我一定會推薦這家酒店-如果我能給它10星級,我會的。在下次旅行中,我將尋找更多的希爾頓Home 2 Suites。

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