莊園宅邸飯店(Manor House Hotel)

We stayed here for the first time in December with a group of friends and absolutely loved it! We all upgraded to the deluxe rooms which for the price I’d highly recommend. Some of the superior rooms are gorgeous too with big roll top type baths. Not all of them have baths though, so make sure you ask for one if you prefer a bath to a shower. We loved the cosy bar and the food was great too. We reserved the private dining room and had a wonderful meal. The staff are so accommodating and really looked after us. The main dining room is gorgeous too with plush teal velvet tones with wonderful views over the garden. It was snowing when we stayed which made it really magical. The whole place has had a lot of work done in recent months and it’s really modernised the old girl but still in keeping with the historical feel of the Manor House. It has an interesting history and feels like a real hidden gem. They have a new manager Johnathon and I think he’s really breathing new life into the place. He’s an absolute credit to the hotel and looked after us all so well. Rare these days! We didn’t use the spa area but we had a look in and it’s also really nice with a good sized pool and saunas. Over all it’s a really lovely spa hotel with great facilities and very reasonably priced compared to some of the others in the area. We all loved it so much we’ll be returning next year for our annual Christmas get together! I think the lower reviews must be historical as I don’t think you could be disappointed with the place it has such a lovely feel to it! We’ll definitely be back!

I’ve just had the best Christmas lunch I’ve ever had in any restaurant!! It was our annual Christmas lunch and we booked The Eden Room in The Manor House in West Auckland. Catering for large groups isn’t easy and we’ve had some very disappointing meals in other establishments in the past BUT today the food exceptional, the presentation of it was excellent and, in my opinion, it was very good value for money. We were offered traditional turkey or beef and both were excellent. The ladies who chose the beef said it was the best they’d ever had. The trio of desserts were a triumph - my husband described the experience as a kaleidoscope of flavours. The staff were extremely efficient and very friendly which added to our overall enjoyment. Thank you to everyone who made our visit so wonderful.

Great spa day and overnight stay. The treatments were lovely. The food was great. Our room was upgraded and was perfect. We were greeted by Chloe on the hotel reception who deserves a mention for being so helpful, friendly and welcoming!

Since the renovation, this hotel is just lovely. We stayed in one of the deluxe manor rooms and it was massive, with a big comfortable bed and pillows. Lush bathroom with amazing, powerful shower to boot. We sparred all afternoon and slept like a log. The breakfast was very tasty. The only thing that was a bit weird, the bar man (we had been chatting to earlier in the evening) knocked on our door very late on, when hubby answered he just said he was sorry and he'd got the wrong room! So the staff were very friendly! Apart from that, great stay. We've booked again. x

Great afternoon tea with my sister while visiting family .We were both really well looked after and had great experience will use again when back up from Sheffield .My sister is looking at wedding venues and the knights hall looks the perfect place

Such comfortable beds, the cleanest rooms I’ve ever stayed in. The value for money is outstanding and the staff couldn’t be friendlier or more helpful. I will most definitely be returning

Arrived after a v long day and hours of driving, so keen to relax. Staff were welcoming and efficient, with check in easy and no fuss. Plenty of history with the hotel and lots of features sitting comfortably with modern upgrades to make your stay enjoyable. Clearly a recent revamp has been beneficial to the establishment and in keeping with the building. Bar and dining areas pleasant and staff again attentive and friendly without being intrusive. Menu in the restaurant covered most tastes and a couple of steaks with drinks arrived without long waits. A cheese board followed again without any hassle the staff were busy, but not stressed. I'd add that being able to book a slightly later dinner reservation would have been a bonus, but we're aware that hospitality is under pressure with costs/margins and running staff and facilities later isn't always an option these days when the numbers just don't make it possible. Likewise we know that in the N East late night fine dining isn't huge with many, so not a deal breaker for us. Room was comfortable with a large bed and a newly refurbished bathroom that had an excellent shower and bath, likewise loads of hot water which was great pre dinner (often it's the large hotels that fail here early evening running out of hot water) as it helped ease the stiffness of a long drive in the car. Breakfast offered plenty of options and again another group of staff were friendly and efficient, with minimal wait for food and tea. We didn't use the spa while staying on this occasion, but it looks well worth a visit. Checkout no fuss and completed readily to have us on our way without delay. We would certainly stay here again and we hope to do so v soon.

I visited the Manor House Hotel and Spa on Saturday 2nd March for a 1 night stay which was for 12 guests. I had organised a night away, with private dining for 13 guests for a special occasion celebrating a 60th birthday. I first spoke to Johnathan and Sarah via email in December and continued communications right up till the planned event in March. Both were super helpful in the planning, sharing of information and delivering of the event too. They kept me up to date with the latest menus, pre-orders for food; it was so very organised. Everything was flawless for the whole stay, and nothing was to much for any member of staff. Our private dining room was set up on arrival and the room looked fantastic. We enjoyed games, music and lots of catching up before our dinner was served. The 3 course meal served was absolutely outstanding, the food was cooked to perfection and every guest was satisfied with their food choice. Staff were so attentive and couldn't do enough for the whole night. I noticed there were 2 other large parties happening at the hotel that evening too, and staff still managed a 5* service. The rooms have recently had a refresh and they were light, roomy and modern. The colours chosen for the rooms were beautiful too, and the headboard for the bed really brought a focus and pop of colour to the room. The room was decorated to a very high standard with minimal decor and furniture and it had everything that you needed. A great touch in the room was the lovely wooden box full of Ringtons Tea, Coffee and Biscuits (my favourite). I had a lovely view of the gardens from my room too, it was very peaceful and minimal road noise was heard (we slept with the window open). My only tiny negative was that there was no full length mirror in my room, this is something I prefer but it didn't impact the stay at all. Also there was no bin in the bathroom, but a quick phone call to reception and one was brought up swiftly. Breakfast was served 8am-10am on a Sunday, and there was such a wide selection of cereals, bread and fruit along with your choice of a cooked breakfast too. Again, staff were very friendly and happy to help. All breakfasts served were exceptional, and I think those might've been the best poached eggs I've ever had. Tea and coffee flowed continuously with staff refilling multiple times for our large party, again nothing was too much trouble for the staff. A wonderful service for breakfast! I cant wait to return and stay again, and I'd love to try the spa on my next stay too! (I've heard nothing but good things). I look forward to the next visit. Thank you to all of the fabulous staff at The Manor House Hotel and Spa for looking after myself and the rest of the party during our stay. We had a blast!

Great location, beautiful building, we were really well looked after by Jonathan and his fantastic teem, for our daughter's wedding. Highly recommend this venue. Had a fantastic day and night. Keep up good work team the manor Hotel. Xx thanks Linda Green