I feel that hospitality has always been an issue in Lithuania... But Astorija is an exception... Well train and top rate hospitality... Worth every penny spent... I live in Vilnius but I stay in astorija for the pampering comfort and great service...
There is nothing amazing about this hotel, nor is there anything thats worth complaining about that really ruins your overall stay. The checkin was busy when i arrived and it took about 20mins to actually check in, which was a little annoying, but we got there in the end. Only one staff member on the front counter didn't help. The rooms are VERY basic, more so Holiday Inn Express style, not the type of rooms i would expect from a Holiday Inn brand. The air-conditioning control in the room doesn't provide much flexibility on control, just a simple dial, which i doubt really even works, no fan control, so thats a little down side. Rooms are ok, carpet needs a good clean in the room i stayed in, but overall not to bad. Mini-bar is stocked, which is rare for hotels these days, but thats a small bonus if you want to spend on the bar items which is priced high, as per usual. Breakfast is basic, hot and cold food, coffee is good from the automated machine, but no barista on site. A fresh fruit juice machine would be good, always a good addition to breakfast buffet to be able to make fresh juice. I had dinner and lunch in the hotel twice, both meals, the soup, steak and chicken salad were really good! I would recommend this for a spot to eat, but of course, getting out of the hotel for food is always recomended. The front desk staff are nice, allowed me to check-out late due to a late flight, so that was handy and made the stay more pleasing. Gym is very small, so don't get your hopes up. It says there is a sauna, but i couldn't find it. There is a safe in the room, but its not bolted down to the floor or wardrobe! its loose, so someone can pick it up and take it home! Doesnt make sense, not ”Safe” at all ! The iron in the room is super cheap! I expect this type of iron from a motel type stay, no steam type, and its very hard to iron a work shirt! They should be replaced with a decent iron! Overall its OK, bed were OK, pillows OK, room was quiet and easy to sleep, so thats a good thing. Short walk into the main area of Old Town across the waterway, or you can grab a taxi, or even a scooter! Thanks for the stay, but i thought the brand of Holiday Inn would be slightly better than what i expect from the brand overall globally.
Ήταν η δεύτερη φορά που έμεινα στο ξενοδοχείο,αυτή τη φορά για τρεις εβδομάδες . Στα θετικά το ευγενικό προσωπικό οι καθαροί χώροι το πάρκινγκ το πρωινό και η ανάκληση έστω και μικρή των παραθύρων στο δωμάτιο . Στις παροχές που προσφέρει στην ιστοσελίδα του,η ταχύτητα του Ίντερνετ δεν είναι υψηλή,δεν υπάρχει ψυγείο ή μίνι μπαρ στο δωμάτιο ( στο δικό μου τουλάχιστον ) και επίσης οι επιλογές στο εστιατόριο τόσο στο μενού όσο και στη λίστα ποτών και κρασιών πολύ λίγες . Η ηχομόνωση επίσης για airport hotel θα έλεγα ότι δεν ήταν επαρκής ! Για ολιγοήμερη διαμονή τύπου transit ένα -δυο βράδια είναι μια χαρά ,για παραπάνω δεν θα το συνιστούσα .
訪訪客用戶Positiv: Modernes Hotel, geräumiges Zimmer, bequemes Bett. Gute Wifi-Verbindung. Kleiner Kühlschrank und Wasserkocher im Zimmer. Freundliches und hilfsbereites Personal. Ausreichendes Frühstück. Kleines gut ausgestattetes Gym. Negativ: Etwas ringhörige Zimmer (Duschen der Zimmernachbarn hörbar, ebenfalls das Schlagen von Türen auf dem Gang). Im Frühstücksraum war es sehr kalt. Es hatte kaum frische Früchte. Der Fernseher im Zimmer funktionierte nicht zuverlässig. Der Room service könnte besser sein (zweimalig wurde das Toilettenpapier nicht nachgefüllt, einmal wurde das Zimmer nicht gereinigt trotz aufgehängtem Schild an der Türe).
訪訪客Located in a good place, near shops, not far from railway/bus station. Tv, hairdryer, kettle, cups, glasses. No wardrobe. We were staying on the last floor with view to inside ground, but still was noisy even with closed window. Still not bad for the price with free parking
訪訪客I stayed here 1 night as part of a tour. The hotel is like a jigsaw puzzle, there are rooms going in all directions and elevators in a few spots. Can be confusing. When I went to my room, 408, I had no towels, so when I went down for dinner, I mentioned to the young lady at the desk I had no towels, She assured me in 20 I would have them. I said I'm going for dinner, so no rush, I'll be back in and hour and a half. When I went back to the room, there were no towels, so I called 0300 for the desk. I rang 27 times, I called back, it rang 15 times. I went to the desk and there she was sitting doing nothing. I asked what number should I call for the desk and was told 0300. When i said that I did call and it range 27 times she claimed she was busy. Too bad no one told her she could say excuse me, pick up the phone and say please hold. I mention that it's now been 2 hours and I still haven't any towels. Without saying a word, she stood up and went in the back room.She back out with 1 small hand towel and 1 large bath towel. I asked for a 6;30 wake up call and she said not possible. I asked why and she told me staff doesn't come in until 7am. I asked what would happen if I had an emergency before 7 am, but all she did was look at me like I was crazy. I said Thank you and left. I already commented to Globus that they should never use this hotel again. At least not until they re train the staff. Breakfast buffet was good.