甜蜜之家民宿

Séjour à Villafranca L'accueil était très chaleureux, le couple très présent pour nous satisfaire. La chambre quadruple était très spacieuse , belle et confortable. Le petit dej 'au top, une très belle région pourtant méconnue et tout ça pour un prix vraiment abordable. On y retournera!

The positives first. The room we had was very spacious, clean and comfortable and the property is attractive and well-positioned and normally we would highly recommend for a bnb particularly as they allowed us to take our dogs in the room but we had a problem here. We admit that the booking was a mistake as we had asked a friend's secretary to book an Airbnb apartment and not just a bed and breakfast and so we had to share one room for the night. We cancelled the remainder of the booked stay for a reasonable cancellation fee - no complaints but we were not served any breakfast even though we had paid for this. We were told it had to be booked the previous night but no-one told us and the notes in the room only mention that a request must be made only if breakfast is wanted on the terrace rather than indoors. Bed and BREAKFAST surely means just that - it doesn't need ordering. We were very hungry as we had not been able to cook anything the night before and were too tired to eat out so an offer of a hot drink and toast would have been something. We didn't argue but just left and paid 7 euro each for breakfast elsewhere. Unacceptable.