貝斯特韋斯特SureStay萬象飯店的評論

住宿方回覆: Dear Valued guest,Thank you for your high rating. We appreciate your feedback and are glad you enjoyed your stay.If you have any suggestions or highlight to share, we’re always eager to learn from our guests.Best regards,Phengkham VongsipaseuthFront Office ManagerSurestay Hotel by Best Western Vientiane

住宿方回覆: Dear Valued guest, Greetings from SureStay Hotel by Best Western Vientiane.Thank you very much for taking the time and writing about your stay with us. I am sorry to hear that we were not able to fulfill all of your expectations during your stay. I am sincerely sorry you did not experience the wonderful time other guests have written about. We'd love the chance to welcome your return and meet all of your vacationing needs next time. Thank you once again for your review.Kind regards, Phengkham Vongsipaseuth (Ms)Front Office ManagerSureStay by Best Western Vientiane

住宿方回覆: Dear Valued guest,Thank you so much for choosing to stay with us here at SureStay Hotel by Best Western Vientiane and thank you for taking the time to post your feedback. We are delighted that you found our beautiful hotel are in the excellent location and very close to river front and night market was achieved to your satisfaction. We will share this review with our team as we know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Looking forward to see you again when you have plan to Vientiane. Best regards, Phengkham VongsipaseuthFront Office Manager

住宿方回覆: Dear Valued guest,Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay, especially the cleanliness of the room, our team's service, and the breakfast, we’ll be sure to pass along your compliments to our staff.It was a pleasure having you as our guest, and we truly look forward to welcoming you back soon!Warm regards,Phengkham VongsipaseuthFront Office ManagerSurestay Hotel by Best Western Vientiane

住宿方回覆: Dear Valued guest,Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay, especially the cleanliness of the room, our team's service, and the breakfast, we’ll be sure to pass along your compliments to our staff.It was a pleasure having you as our guest, and we truly look forward to welcoming you back soon!Warm regards,Phengkham VongsipaseuthFront Office ManagerSurestay Hotel by Best Western Vientiane

住宿方回覆: Dear Valued guest,Thank you for your high rating. We appreciate your feedback and are glad you enjoyed your stay.If you have any suggestions or highlight to share, we’re always eager to learn from our guests.Best regards,Phengkham VongsipaseuthFront Office ManagerSurestay Hotel by Best Western Vientiane

住宿方回覆: Dear Valued guest, Thank you for taking the time to share your experience with us. We’re pleased to hear that your stay was generally comfortable and that our staff made a positive impression on you.However, we sincerely apologize for the inconvenience caused by the noise from the lounge pub during dinner time and the unpleasant odor. Guest comfort is very important to us, and we will investigate ways to improve the environment for a more relaxing stay.Your feedback is valuable, and we will use it to enhance our service and facilities. We truly appreciate your kind words about our team, and we would love to welcome you back for an even better experience next time.Best regards, Phengkham VongsipaseuthFront Office ManagerSurestay Hotel by Best Western Vientiane

住宿方回覆: Dear Valued guest,Thank you for your lovely review.We’re delighted that you enjoyed our prime location near French Street, surrounded by great dining and shopping options. Convenience is key, and we’re happy it made your stay even more enjoyable.It’s wonderful to hear that you loved our breakfast selection and found it delicious. We take great care in offering a variety of flavors to start your day right!And yes—our rooftop restaurant truly is a special place to witness the beauty of the Mekong River at sunset. We’re so glad you got to experience that magical viewWe appreciate your kind words and would love to welcome you back for another memorable stay.Best regards, Phengkham VongsipaseuthFront Office ManagerSurestay Hotel by Best Western Vientiane

住宿方回覆: Dear Valued guest,Thank you for your excellent rating! We’re so glad to see you had a positive experience with us. Your support means a lot to our team.If there’s anything in particular you especially enjoyed or anything we could do even better, we’d love to hear more. We hope to welcome you back again soon!Warm regards,Phengkham VongsipaseuthFront Office ManagerSurestay Hotel by Best Western Vientiane

住宿方回覆: Dear Valued guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at +85621249999.Sincerely,Phengkham Front Office Managerr SureStay by Best Western Vientiane

住宿方回覆: Dear Mr. Da Hei Xiong,Thank you for your excellent rating! We’re so glad to see you had a positive experience with us. Your support means a lot to our team.If there’s anything in particular you especially enjoyed or anything we could do even better, we’d love to hear more. We hope to welcome you back again soon!Warm regards,Phengkham VongsipaseuthFront Office ManagerSurestay Hotel by Best Western Vientiane

住宿方回覆: Dear Valued guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us at any time.Sincerely,Phengkham Front Office Managerr SureStay by Best Western Vientiane

住宿方回覆: Dear Valued guest,Thank you for choosing Surestay Hotel by Best Western Vientiane for your recent stay and for taking the time to share your wonderful feedback. We are thrilled to hear that you enjoyed your experience with us.Your kind comments serve as a great encouragement to our team, and we truly appreciate your recognition of our efforts to make your stay memorable. We strive to create a welcoming and comfortable environment for all our guests, and your feedback reaffirms the hard work we put in every day.It was our pleasure to have you as our guest, and we look forward to welcoming you back to our hotel in the near future. If there is anything we can do to make your next visit even better, please do not hesitate to let us know.Best regards,Phengkham

住宿方回覆: Dear Valued guest,Thank you so much for your wonderful feedback and perfect ratings, it truly means the world to us! We're thrilled to hear that every part of your experience, from arrival to amenities, exceeded your expectations.Our team works hard to ensure every guest has a seamless and memorable stay, and knowing we succeeded with you is the best reward we could ask for.We sincerely appreciate your recommendation and look forward to welcoming you back for another outstanding visit in the future!Best regards,Phengkham VongsipaseuthFront Office ManagerSurestay Hotel by Best Western Vientiane