宜必思維也納中央火車站飯店的評論

住宿方回覆: Thank you for your positive feedback regarding your recent stay. We are pleased to know that our location and convenient check-out process were to your satisfaction.We would also like to respond to your other comments: coffee machines or kettles are not standard equipment in ibis hotel rooms. We apologize if this caused you any inconvenience during your stay.We hope to welcome you back soon.Best regards,Verena - Reservation Departmentibis Wien Hauptbahnhof

住宿方回覆: Thank you for your kind feedback! We are pleased to hear that you enjoyed our convenient location, the variety of our breakfast, and the cleanliness of your room.Your recommendation means a lot to us, and we look forward to welcoming you back in the future.Best regards,Marlene - Reservation Departmentibis Wien Hauptbahnhof

住宿方回覆: Many thanks for sharing your feedback with us. We are delighted to hear that you enjoyed our excellent location just one minute from Vienna Central Station, especially during snowy winter days. It is also great to know that the hotel was convenient for public transport and within walking distance of Belvedere Palace, and that you appreciated the many supermarkets around the area.We are very pleased that our team made a friendly impression and that the early check in was helpful when rooms were available. It is wonderful to know that the free hot coffee and hot water at the reception added comfort to your stay. Thank you very much for your kind recommendation.We would be happy to welcome you again on your next visit to Vienna.Best regards,Mohammad – Front Officeibis Wien Hauptbahnhof

住宿方回覆: Thank you for your kind words regarding your stay with us. We are delighted to hear that you found our location convenient and the room to your satisfaction. We appreciate your feedback and hope to welcome you back in the future.Best regards,Verena - Reservation Departmentibis Wien Hauptbahnhof

住宿方回覆: Thank you very much for your wonderful review. We are delighted to hear that you enjoyed your room and found it very comfortable, and that our location close to the train station and within walking distance of Belvedere Palace made your stay convenient.It is also great to know that our front desk team made a positive impression with their friendly and professional service, and that the printing service was helpful for your tickets and reservations. We are very happy that you had such a pleasant stay with us.We hope to welcome you again soon at ibis Wien Hauptbahnhof.Best regards,Mohammad – Front Officeibis Wien Hauptbahnhof

住宿方回覆: Many thanks for sharing your feedback with us. We are delighted to hear that you found our location extremely convenient, directly opposite Vienna Central Station. It is great to know that our hotel was a comfortable and practical choice for your first day in Vienna and for your onward train journey to Prague the next day.We would be very happy to welcome you again on your next visit to Vienna.Best regards,Mohammad – Front Officeibis Wien Hauptbahnhof

住宿方回覆: Thank you for your positive feedback. We are pleased to hear that you enjoyed the room size, location, and amenities. For clarification, our rooms are not equipped with a fridge or kettle, but free hot water, coffee, and tea are always available in the lobby area. We appreciate your insights regarding the shower pressure and will take note of them.Best regards,Verena - Reservation Departmentibis Wien Hauptbahnhof

住宿方回覆: Thank you for your kind feedback. We are happy to hear that you appreciated our convenient location and the warm welcome from our front desk staff. We strive to provide a comfortable experience for all our guests, and we look forward to welcoming you again.Best regards,Verena - Reservation Departmentibis Wien Hauptbahnhof

住宿方回覆: Thank you for your detailed feedback.We’re happy to hear that you found our location ideal — just steps from Vienna Central Station and well connected to public transport, tourist attractions, the airport, and destinations like the lake district.As a 3-star hotel, we do not provide single-use items such as slippers, combs, or toothbrushes in the room, in line with our environmental policy. We understand this may be different from what you're used to, and we appreciate your understanding.We hope to welcome you again soon.Best regardsChristophReservation – ibis Wien Hauptbahnhof

住宿方回覆: Thank you for taking the time to share your feedback.We’re glad to hear that you appreciated our excellent location and the size of the room. At the same time, we’re sorry to learn about the issues you experienced with the shower pressure, hot water supply, and housekeeping. Please accept our apologies for the inconvenience. We are continuously working to improve our services and will share your comments with the relevant departments for follow-up.We hope to welcome you again soon.Best regards,ChristophReservation – ibis Wien Hauptbahnhof

住宿方回覆: 感謝您分享您最近入住的體驗回饋。我們非常感謝您對房間大小和設施的評價，這有助於我們更了解客人的需求。我們致力於以優惠的價格提供舒適的入住體驗，並期待您下次光臨。此致，維蕾娜 - 預訂部 維也納中央火車站宜必思酒店

住宿方回覆: Thank you very much for your kind feedback. We're delighted to hear that you consider our hotel the best ibis you’ve stayed at – that truly means a lot to us!We’re also glad you enjoyed the room, the service, and our complimentary coffee and tea in the lobby. We appreciate your comment regarding the price and will take it into consideration.We hope to welcome you again soon.Best regardsChristophReservation – ibis Wien Hauptbahnhof