The staff at the front desk are amazingly kind and full of information. The rooms are a little on the small side but very clean. We also loved the skylight window that you could open with the push of a button and enjoy the cool night breeze while enjoying the stars. There are also a million walkable shops and resturants. We would be more than happy to stay there again our next time in Vienna!
Very convenient to take public transit and/or walk around/within Innere Stadt. Staff members were very helpful and professional. We were especially impressed with Stephen's courtesy/support. He is a young graduate student with major in Economics, who maintains his composure despite the war between his motherland and Russia. My family and I wish him all the best in life!