I, and two other patrons, waited 20 minutes at the front counter. We even called and no one answered or came to the counter. And when the lady eventually showed up, she acted as if there was nothing wrong! That’s poor service. And why would you put customers with pets on any floor but the first floor?!? Couldn’t sleep because of the barking, and there was more than one customer with a dog there last night. If a dog has to go to the bathroom, he is t waiting on the elevator to get there.
翻譯