Didn't have the two queens room I booked, and offered me a queen and a cot instead at a reduced rate. The cot was fit only for a small child with a metal bar in the middle. The night clerk pounded on my door at midnight to check who was in the room. The morning clerk refused to reduce the rate until I raised a fuss.
I think it's literally a scam to book people at higher rates: The couple checking in behind us offered to switch so we could have the two beds - but they were switched to a single queen as well.
翻譯