Lets start with the positive. Location and communication per whatsapp were good and fast. Information and map about city were given. However Hotel is operating way to rigid, for check in as well as breakfast. If I read on the website that check in is from 15:00 to 19:00 o'clock, I understand this is the time frame in which I can check in. But guest needs to inform hotel to the exact hour because otherwise no one will be there. Needless to say if you make a wrong turn you will be later and have to inform the host again. You spent more time on the phone then watching the scenery. The design of the room was without any taste or style, not practical for having breakfast in the room, dusty not well cleaned (dont look under the bed), shower super small and balcony not worth mentioning. First breakfast we ordered at 9:00 (probably too late), we received disgusting dried out eggs and a meatball you could win World War II with. Even though you had a choice between sweet and salty breakfast they were packaged items. Also with 7 blueberries I can take the time to pick out the moldy one. Across was the breakfast room a.k.a smoking room of the host. I rather not think about that my breakfast was made in there. Verona was absolutely amazing with its markets, sights and eateries....except the hotel :( Disappointing. I dont need a fancy hotel but I will not stay at the Veronetta House again.
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