智選假日套房飯店硃紅

The hotel was being rennovated to an extreme that made it difficult. Signage is all on the floors. We were given a different room style than what we reserved (with no discount) that had outlets and blinds that did not work. No sheets or pillows were included for the pull out couch. There was renovation dust all over one wall. It was not disclosed that the pool was closed. There were signs for a vending machine that we were then told doesn't exist.They ran out of food at the free breakfast.

I had reserved King bed but we got 2 queens, TV turned on, however the remote would not change channels. I felt if they were in a remodel time, that should be stated as you are booking. Our room did not feel like it was completed.

Entire building is being remodeled. Hold off staying here until it is done. Ice machine and pancake machine is broken.

There is construction happening should state that on website before booking. Place is a mess. They say they have sound proof rooms that's a lie. We are still awake at almost midnight because the constant slamming of doors! Three times now it's been so hard and loud it shakes our room! It's awful! We stayed here because son has a choir event at the school and has to be there at 5:50am! Didn't want to drive here at 4am! Should have just drove!

Booked for the stay, and nothing was mentioned about the hotel being remodeled beforehand.

The facility is under remodel. The room was clean but missing chair and table, the staff was notified but nothing was done, on day 2 towels and trash were left in the hallway but none were replaced. We had to go to the desk to get new towels. We were told by others that it was very nice so we can only assume that our problems were due to the remodel. We will try it again in the spring when we come back . It is located perfectly for anyone visiting the university.

Hotel currently under construction. Wasn’t aware when we booked. Flooring was removed from lobby and parts were unaccessible.

All ok except in the middle of renovations do a not messy in parts

Some of the general areas appear to be needing update. Noted in room missing lamp shade and floor drain in bathroom poor. Normally IHG don’t have these kind of flaws.