The A/C malfunctioned and it was an extremely hot summer night. We had technicians in our room until almost midnight. We were staying the night with our two baby girls and having technicians coming in and out, turning on lights, making noise, etc. so they weren't able to sleep. They did not want to change our room, but they promised to reimburse us fortall the issues. A couple of days ago, they told ******* they would not be reimbursing or even compensating anything.
翻譯