paulwsoldatos
2024 年 8 月 14 日
We booked a Jr Suite with Garden view and balcony. It was expensive as was for Redentore. We were given a Jr Suite with a view of tile roof a few feet from our window,. Totally unsympathetic management and offers of a free sap appointment were turned down- just wanted the room paid for. The more the General Manager tried to rationalize and explain, the worse it got as he said some very foolish things. We were looking forward to a wonderful five days and it was a disaster as every time came into the room were reminded of how were ripped off given the cost of the room.
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