They advertised: “Cable channels & Premium TV channels” The TV never worked, no channels at all and when they reprogrammed it we got one channel. Complained twice and They didn’t do anything about it until 30 minutes before we checked out, they finally brought in another TV, I couldn’t believe they were aware that the Phillip TV were a problem but didn’t replace our room.
No USB to plug in your cellphones anywhere.
Pool not open until 9am!
Bugs was found in room on floor!
The tap to the sink was broken!
Mini-Fridge was not cold!
They advertised “Blackout drapes/curtains” but we couldn’t even close the curtain as they would not reach & everyone could see us undress!
They advertised “Premium bedding and
Pillowtop bed” the two king beds were both hard and I couldn’t sleep on them until I took a pill to help sleep!
6am came early as there was nonstop banging outside our room, so loud our pet was barking!
Handicap parking none that we could find! One entrance to come and go!
Toilet paper & tissues were very rough!
No decaf either! Breakfast had many choices, hours were 6-9am!
Programming the Wake up call didn’t work so called front desk to call! When morning call came in it ran twice but no one was there!
Front desk person was nice but when asked about smoking and if there was a door in the room they could leave out of? She said yes but the only entrance was the front entrance! She was very confused.
Different furniture than what was advertised!
翻譯