HHI situated in heart of Varanasi. Imposing building. Graceful reception/ lobby. However, rooms upkeep is missing. Mobile charging points are ineffective. Centralized AC doesn't have room control. V were in room 111 which was Arctic cold. To avoid cold switching-off only remedy. Food good. Restaurant team hospitable-couteous. Touched by the services of server Siraj. He is attentive, sincere, hardworking. He served himself anything required on the table. The true spirit behind was selfless services. Impressed by his attitude 👏. Rohit Panday, Asst F&B including hostess Jayanti Jha were enthusiastic attending the hotel guests. Good experience.
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