沃蘭特之家旅館

"I booked a 7-night stay at this hostel over New Year's for CLP 307,732.00, but my experience has been nothing short of a nightmare. I'll admit upfront: I made the mistake of not remembering a small note about their special New Year's cancellation policy when I booked months ago. However, when I canceled my reservation well in advance, I received no warning, pop-up, or reminder that I was forfeiting the entire payment. This oversight could have been prevented with better communication, but instead, I was left with no booking and no money. I reached out to the hostel, explained the situation, and made every effort to come to a fair agreement. I even requested to have my original booking reinstated, as I've already paid in full and wasn't asking for anything extra. Despite my polite requests, they flat-out refused to help in any way. Their response made it clear that they don't care about their guests or the fact that this is a significant amount of money for most people. Mistakes happen, and I was more than willing to meet them halfway, but their complete lack of empathy or willingness to find a fair resolution was appalling. If you value fair treatment and customer service, avoid this hostel at all costs. They'll take your money without a second thought, show no respect for the effort you've made to resolve an issue, and leave you high and dry. One star is generous—I wouldn't recommend this place to anyone."

傑爾瓦索尼格蘭大飯店

"服務員態度好，但是衞生程度要改善，地毯污糟有異味。"

花園飯店

拉霍亞旅舍

"This place has great potential but is so bad we left early..The daily need to compete with the staff for the breakfast on offer is not pleasant. You shouldn't have to wait for staff to feed themselves from the breakfast buffet before you can access breakfast you are paying for. The wifi is very poor and constantly drops out We left before our booking was ended after talking to staff several times about the quality and the constant dropping in and out. This place was very noisy with staff yelling across the hostel at each other all day or playing very loud music. There is nothing on offer and staff don't actively let you know about anything other than the long list of rules. Minimal places to eat around area. The bathroom is terrible and the floors could do with a good wash. Not a pleasant stay"