嗨谷汽車旅館(Hi Valley Motor Inn)

Unfriendly front desk lady , bloody hand print on lampshade , property supposedly renovated not sure when.

As we approached through the huge potholes in the pavement and saw the tall ****s everywhere, glanced at the building and saw that some pieces of siding had fallen off of the building, realizing this property was misrepresented on the ad on *******. I went into the lobby and noticed a disgusting dank smell, rang the bell to get attention of a clerk who eventually came over and I explained that we would not be staying as even the windows in the entrance were disgusting and filthy dirty as was the entrance to the lobby. Admittedly I did not view the room but with the property being as run down on the exterior and the smell in the lobby, there seemed to me no need. I was assured by the clerk that a full refund would be forthcoming. I went outside and he saw I took some pictures and he meekly objected and I responded that I needed proof to provide to Visa in case the credit was not forthcoming. DO NOT stay at this property as the pictures on ******* are not representative of what you think you are getting.

Let’s start with the things I did like, because it’s a shorter list. The bed was comfortable, some sheets were marked however. It does have a big fridge/freezer, microwave and TV. The bad things; stain on the only big string chair. No plugs in the bathroom. The outlets were very few in the room. The outlet behind the bed had no cover on it and the gap around the receptacle was big enough to put your finger. Reserved through ******* and when I got there they gave me a higher price. I told them this is what I booked and showed her on my phone, so she agreed to the price. Her boss came in and he was ticked, he said “ the rate it too low and he has told ******* before. The lady said she had already rung us in for the lower price. He said no that’s fine, I am just talking about future guests. This was an inappropriate thing to be arguing about in front of a customer. The view out our window was terrible, wires hanging off the roof, grass never cut all year, doors laying in grass or old faded deck, ladders up to roof etc. if I could add photos I would. I know that we won’t ever stay here again no matter how low the price is. I better check out and turn in the plastic door key card (with the room number written on it with a marker, so if you loose your key and a stranger finds it, they’ll have a place to stay. The towels and wash rags (from the 80s) were very worn , not even one bath towel. We should have know by the outdoor appearance, the rundown entrance and soiled hall carpets

Stained carpets, garbage in the hallways. Water stains and swollen wood in the bathroom. Grass had bot been mowed this year

Worst hotel I have stayed in :( Ladies at the front were nice and helpful. Bed felt like an old sponge, the carpets in the hallways were wet and stained. The bathroom had lots of water damage. The floor under my bed wasn't clean but I only noticed it when I was looking for bugs. Thankfully I didn't see any but didn't sleep under the blankets. Loud crash from the owners suite around 1am woke me up and couldn't get back to sleep. Won't be back

Place needs repairs and it is rather run-down

The cleanliness was questionable at best. Insects roaming around and musty smell.

Had a nice stay

The door to outside parking has no sweep so the 1.25” gap at bottom lets the winter in. The breaker for the two electrical oitlets of the room kept turning off. In the 5 days food dropped in hallway on the floor showed no cleaning ever done. I watched staff step over it. The parking lot never cleaned of snow. Vehicles getting stuck.