Beauty with an attitude is an unfortunate combination when describing a property that is in the perfect location with an interior design that is up there with some of the best properties around the world. Scenic this property is, interior design from the lobby, the vault, business center, spa and rooms, breath taking. Typical rustic building structure with that twist of new design. Professionalism, just lets this property avail the review rating for 2-stars, there simply is no quality in the staff against the quality of the property. Knowledge of the local area when asking questions, is zero, there is just a complete lack of information sources, almost as if they are not willing. Booked two rooms in this property, excellent, something different to other properties i have visited. The views from the balcony breath taking (first floor has some road noise though). Spacious, well designed and all the luxuries one could need when traveling alone or with family. One of the best rooms i have visited across properties to date. Bathrooms are mix of that traditional touch with a new design, rain showers, spacious and excellent products. Sleeping area, spacious, bed extremely comfortable with a variety of pillows on offer, lines of the highest quality. Dress room, excellent size, living area well designed, small kitchen and an extra bathroom with shower. Overall from the rooms, this property would be rated at 5-Stars. Spa, tested a 30 minute massage and 30 minute facial, extremely professional service and products utilized of a good quality. Layout of the spa area, again, in line with the property, that traditional rustic touch with an element of today's design concept. This property offers a roof top restaurant, Michelin Star, and because it is Michelin Star, you are not permitted to visit unless a table is booked for dinner. Pathetic is where one starts with the description. Such a beautiful property and the best views are always on the top, but your not permitted to relax and have a coffee or a cold glass of wine. Attitude. Attitude. Attitude. We actually visited, just to visit and the staff were so rude it was incredible. The interesting part, is the guests seem to have the same attitude, people in cheap chinos, believing they are special, because they booked a table in a Michelin Star. Breakfast is also served in the same location. On a note, the eggs benedict was soggy and took around 25-Minutes for them to prepare. Since the breakfast location is the same as dinner (Michelin Star), one decided to have a wonder, interesting, wine cabinets covered in finger prints, glasses not cleaned down, yet it is a location of Michelin quality where the basics cannot even be done right. Average breakfast overall, again with employees that have attitudes. Some advise, for the staff and some of your guests, do not judge one by their dress code, their looks or their easy attitude, it is usually those who you judge are the ones who care fo
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