納帕谷瓦列霍萬怡飯店(Courtyard Vallejo Napa Valley)

寬敞的客房和浴室，大量的免費停車位，同時住在靠近六旗的酒店，距離納帕約 20 分鐘車程。如果想住在納帕附近，這是一個很好的選擇。我們在參觀納帕和一些索諾瑪葡萄園前一晚住在這裡，第二天晚上我們選擇住在納帕市中心。

The hostess was rude. When I asked her if the restaurant and bar was going to be open she said it doesn’t look like it does it. After I was told the day before it was going to open. So no dinner for me. Thanks. Also the next morning I went to take a shower and there was no hot water. I let the water run for 15 minutes and it barely got warm.

Restaurant and bar not open Sundays and Mondays. I was told it was going to be open Tuesday so I didn’t bring in dinner. I was planning on eating dinner in the restaurant. When I asked the hostess about it, she was very rude. And since there is nothing close to eat around the hotel, I had no dinner. Thanks.

Car window smashed, items stolwn overnight. Multiple piles of glass in the parking lot. If you stay here, you will be robbed.

Upon arrival at 1 PM, the representative at the front desk told me while laughing that they are overbooked since this morning and that we do not have a room to stay in for the night. She kept saying there was nothing she could do to help and that it had happened since this morning. Never received an email or call stating that there was no rooms for the day. I even did early check in on the app.

When we arrived the elevators were out of service due to some issues they were having so we had to carry our luggage to the 3rd floor, then when we entered the room their was a terrible smell of humidity, and came to find out that their was leaks and the side of one of the beds their was a huge puddle of water in the carpet. We had to change rooms to the second floor, so that was another trip downstairs with our luggage😡 just to also enter another room with humidity and the smell was horrible. Overall, I couldn’t wait to leave.

Our car was broken into and no one notified us of it. Our registration was stolen.

I was told my two rooms were connecting when I called 2 hours before arrival. When we arrive, there were no connecting rooms available for kids and parents. Asked for bathroom to freshen up while we were out for the day. Came back without new towels or toilet paper. I called the front desk and was told that I could come down and get the towels and toilet paper that was needed. Beds felt like I was sleeping on the floor, which made for rough night sleeps if any at all. Not a good experience at all this time.

Employees were gossiping about other employees, not my cup of tea. Especially with customers around.