韋爾四季度假村飯店

It's the Four Seasons! What's there not to like? Ordered room service coffee and the cream came warmed up and frothy. Talk about a nice touch!

Always 5 stars at this awesome resort & already looking forward to our next visit.

Le falta personal llegamos no nos recibieron las maletas la persona que nos atendió en la recepción tuvo que llevarnos las maletas ella Personalmente El frigobarv vacio uno quiere agua natural te dejan solo 2 botellas de agua La habitación los últimos días tuvimos que hablar para que la hicieran No corresponde Servín Four seasons z

Not what you expect from a Four Seasons Having stayed at Four Seasons hotels from Madrid to Anguilla and Bahamas to Budapest and had amazing experiences. The Vail Four Seasons is the absolutely most disappointing of any Four Seasons I’ve stayed at and honestly not sure why it even carry’s the brand name. Four Seasons prides itself in recognition of its guests and outstanding service. You won’t find any of this in Vail (with the exception of the guys driving the hotel shuttle). Check-in might as well have been at the local Quality Inn. The sofa bed had no linens despite them knowing we would be using it. Service at the Remedy bar was atrocious and I had to call ski valet 3 times to get my equipment back to pack it. And don’t bother using the App for services. Either it takes forever to reply or you are told to “ignore the wine list on the App it’s wrong, would you like us to bring you a paper one instead”. And my favorite, I ordered a bottle of Malbec. I got a call from in-room dining 30 minutes later saying they didn’t have the bottle, fair enough no problem, bring me another bottle of Malbec. “Sorry sir we don’t have ANY Malbec on property”. Seriously? You have a full bar and multiple restaurants and you don’t have ANY bottle of Malbec. So I ask for a comparably priced bottle of Cabernet, the response “sorry sir we have nothing comparably priced!” I don’t know who is running this Four Seasons but don’t go there expecting what you have come to love about the brand because you will be disappointed

Sublime - everyone should visit .

Great people up front but the noise is terrible. We stayed two days and had to transfer rooms due to construction. It was so loud and other services were slow