Best Western Cwrt Bleddyn Hotel & Spa

Excelente experiencia y servicios por parte de Marta , casteleria la mejor y porsupuesto volveremos nuevamente. Recomendado 100% servicio y atención Excelente. Chico de la barra Gabriel acertó con su recomendación en costeles y nos encantó

Damp, dirty, smelly…….. Booked for four nights and ended up leaving after two. The room smelled damp, which got into all my clothes. There was black mole around the windows. The bed was in need of some urgent tightening- it swayed as soon as you got on it! When I complained at reception that the room was damp and smelly and I wanted to be moved, I was told they knew it was damp but couldn’t move me as the hotel was fully booked. I do not believe these rooms are fit for human habitation! Breakfast was poor as were the restaurant meals in an evening. Needs money spending on it - a damp proof course would be a start! Total rip off!!!

The only positive of my stay so far was that check in was straightforward. But the negatives … where do I start? Just take a look at the photos. First room was almost above the reception entrance. The glass was cracked in the windows, one window didn’t even have a handle, then I realised why you’re not meant to open the windows … because the smokers gather outside the window and stink the room out and talk/laugh loudly which disturbs the occupant. The noise of the fountain was also irritatingly loud and apparently couldn’t be turned off. The room was tired, shabby and dirty. After a few hours I requested a room change and was given an “upgrade”. The second room is the worst I have ever seen (and I’ve stayed in a lot of hotels). The door frame had been fixed after it looked like someone had broken in. It was very noisy due to a lively group in the bar immediately downstairs from the room. I took the decorative cover off the end of the bed, to find a horrible stain on it. I then pulled the duvet back and saw a dark mark on the sheet. It turned out to be on the mattress cover and you’ll see from the photos why I nearly retched! It was simply the most disgusting linen I’ve ever seen in a hotel. How on earth didn’t the housekeepers see the dried blood and other stains when they changed the sheets? The whole room is dirty and smells horrible, the toilet is disgusting and to top it off the fire alarm has just gone off at 11.05pm. I was shown two other rooms … both equally disgusting. So for tonight I have the duvet as a mattress cover/bottom sheet and am using the duvet from the spare bed as a cover. I truly wish I wasn’t staying here and would not recommend it to anyone.