烏斯懷亞Plaza Barrio Akawaia附近住宿

Fiz a reserva nesse hotel para 5 noites através de uma agência e avisei que estava indo com minha mãe de 80 anos e queriamos um quarto simples porém confortável. Chegamos no hotel vindo de El Calafate bem cansadas, mas assim que fizemos checkin notamos que fechadura da porta estava ruim e acionamos a manutenção que foi consertá-la. Deixamos as malas no quarto e fomos almocar. Assim que voltamos e reparamos melhor no quarto, vimos que a maçanete era o menor dos problemas. O quarto era um verdadeiro show de horrores. Os dois cobertores tinham diversos pêlos e fios de cabelo e o chão estava imundo (foto anexas) . A cama menor rangia alto e havia barulho das portas velhas dos quartos vizinhos e do encanamento velho que passava no teto de madeira (foto das marcas de água quente). Liguei para recepção na hora, pois havia notado que estávamos no corredor dos quartos velhos do hotel e havia um corredor adjacente com portas mais novas e mais iluminado. A pessoa que me atendeu disse que o gerente não autorizava a troca pois esse ”era o quarto que eu havia contratado”. Pedi para me tirarem dali porque precisavamos dormir e que pagaria pelo novo quarto de tão insuportável era ficar no quarto que nos deram. Depois de muita insistência me cederam o novo quarto para apenas 3 noites e fiz toda mudança sozinha tarde da noite exausta. No dia seguinte reclamei com a agência, inclusive fiz videos, e nos deram as 5 noites sem cobrar. Desculpas? Explicação da gerência? nenhuma até hoje. Diante dos fatos, para ninguém passar por isso, sugiro confirmarem se a reserva é na parte suja e barulhenta do hotel ou se na parte bem cuidada, pois parece que se trata de dois hoteis.

-現代化、明亮的公寓，地理位置優越，距離烏斯懷亞主要街道僅一個街區。 -他們在浴室提供毛巾、床上用品和便利設施，包括液體肥皂、護髮素和洗髮精。他們還有吹風機。他們還會給你小袋咖啡、茶、糖和小袋奶粉。 - 配備了烹飪的基礎設施。 - 暖氣非常好。 -關於無線網絡，只有一次有點糟糕，但在度假時，這對我來說是最不重要的事情。 - 入住手續在轉角處的飯店辦理，您可以將行李寄存在那裡，直到您進入。要進入公寓和大樓，他們會為您分配一個密碼，因此您不必擔心鑰匙。 -如果您想在上述飯店享用早餐，則可以支付額外費用；如果您需要在住宿期間清潔公寓，也需要支付額外費用；如果您不這樣做，您可以要求在特定日期提供早餐每天都想完成。 - 接待人員非常細心並回答您的所有問題。

Very close to the snow-capped mountain. We feel able to reach the mountain from the hotel window. Warm service and hospitality. It is located in the town center, very convenient to different places.

Excelente. Soy celiaca y tenían un menú apto para cada comida del día y exquisito. Excelente la ubicación, la limpieza, la comodidad y el trato del personal.volveria a ir.

真的很高興我的選擇。臥室非常基本，但很乾淨，一切正常。但房子很漂亮，有很多客人區可以坐下來享受。陽光明媚的陽台。非常舒適的地方，安娜和家人是很棒的主人。她提出了很多有用的當地建議。我遇到了住在飯店的朋友，他們支付了雙倍的價格，並提出了各種投訴。我一定會再回到這裡。早餐種類很少，但也夠了。步行 10 分鐘即可到達海濱，由於是上坡，回程的時間要長一些。

I hate leaving bad reviews; travelling here from the US was a long and exhausting process. I arrived at 07:30, way ahead of check in, and didn't expect a room, but maybe a place where I could sit and have coffee. Gentlemen at the desk said coffee was part of breakfast buffet, that I needed to wait until I was checked in for the next day. Really? I couldn't have coffee even though I was booked here two nights? Wow. I got checked in at 1, which was fine, but the room was uncomfortably warm. I found the thermostat and turned the heat to cool. Tried to nap (up all night traveling here), but it was too warm. And, I heard people talking like they were in my room. They were in an adjacent room - talking in normal voices - no sound barrier at all! I set the air to the coldest setting and left, returned a couple of hours later and the room was hot. I called the front desk and was told no air conditioning and to open a window. Loud construction and traffic - and the neighbors talking = no sleep again. Day 2, repeat. New neighbors talking, room still hot, loud noises out the window. The hotel also offers free WiFi, but it was slow and intermittent at best. Just terrible. I thought I would give them a pass on that since we were at the ”end of the world,” but found the restaurants I ate at had good WiFi. Asides: no water or coffee available except until 10:00. The bigger issue was water, as the guides I read claimed ”tap water in Ushuaia is not potable.” I've traveled to Africa (several times), Borneo, Thailand, Norway, S Korea, Costa Rica - every place I've stayed provided water, and most had coffee or other beverages available throughout the day as complimentary. To be fair, they provided bottled water in the rooms - but in the mini bar for a price. And breakfast? The breakfast plates they provide are the size of coffee saucers! And the first thing they took away from the breakfast bar was the coffee pot!! So - not impressed. I would not stay here again.

我一年有一半時間在出差，這家酒店的服務真是5星級，Bar的三明治和湯簡直是我在南美吃過最精緻的餐，還有土豆條也是最好吃的；酒店可以一覽小鎮風景，大堂，餐廳，客房的布置都很精緻，整個烏斯懷亞的旅程都一級棒！

景色實在是美得過分啊，可以是來出差的，就住了一天，要是冬天來這裏，真的是太棒了，非常適合度假，價格也很便宜，帝王蟹，牛排非常便宜，阿根廷索爾的匯率真是無敵了