靠近阿普蘭Upland Station的飯店

From the beginning of the stay to the end, we were in complete dissatisfaction with the way we were treated. We were encouraged by the great reviews on Google and on hotels.com of this location, but unfortunately do not believe what everyone says. Don’t be fooled! After we checked into our hotel we went to get food. After we got food and returned back to our hotel, we noticed that there were blood stains on our bed sheets and comforter, upon looking closely. We were obviously disgusted by this and did not want to use the bedding if it had blood in it, so we called the front desk at that time. The lady at the front desk said that she is very sorry and that she cannot have a maid replace the sheets because there were no maids at that time.Then I asked for a new set of sheets and bedding so that I could replace it myself. The lady said that she will send over the bed sheets as soon as possible. A guy who looks like a new hire by the name of “Colby, Colvy, or Toby” (one of those names, the hotel staff declined to confirm which one), arrived at our hotel room in about 10 or 15 minutes. With an attitude from when we opened our door to greet him, he gave us just the bare set of inner sheets. Upon receiving the sheets, I asked, “Could we get a comforter?”. He responded back saying, “you didn't ask for a comforter, I am giving you bed sheets.” I said back to him, “we need a comforter because the bloody bed sheets touched the comforter hence we would need all new bedding.” With extreme disrespect and rudeness, he said he will go get it. When he returned with the comforter in hand I had the old sheets that had blood on it, all wrapped up. Then he gives me the comforter. I asked him “what do you want me to do with the bloody bed sheets”, and he said “I don't know what you want me to do with it. It's not my job. You know, I am doing you a favor by bringing you these things right now, this isn't even my job, I work at the front desk.” Obviously I was very upset at this and I found this to be extremely unprofessional as the hotel had blood on the sheets, and they should do anything to fix it and to make sure that we are happy. Obviously in this case this employee did not care. When I replied back saying “that this is a problem that needs to be fixed and whoever's working at the hotel needs to be able to help me and not be rude to me, I was replied back with a statement that I would be kicked out for being too disrespectful. Along with this, this individual decided to curse at me and once he started cursing at me, with fear of safety because my girlfriend was also in the bedroom I closed the door and locked it. Despite me closing the door and locking it, this man continued to curse me out and it seems like he almost wanted to fight me saying “F*ck this and f*ck that, come on man, it's like that?!” Then I give a call to the front desk and the same lady answers again, I explain the whole situation and she apologizes. She confirms to me that compensation will be gi

美式早餐，有牛奶，有咖啡☕️，有足夠停車位，挺乾淨，有一天沒有鎖緊房門，但沒丟任何東西，挺贊👍。因為臨近高速公路，有噪音。

Very friendly staff , rooms are very clean and well maintained . And great prices !! I enjoyed my stay here and I would definitely recommend this place to my family members and friends as well !! Thank you

我出差旅行。之前曾入住過這家Days Inn,發現這是最有價值的,交通便利,非公路旅行方便(LA隨機關閉高速公路)。所以總是計劃其他路線。

工作人員彬彬有禮,樂於助人,耐心耐心。如果您需要一個房間,強烈推薦此地點。

總的來說,這個酒店外表看起來可愛,但內部迫切需要更新。到達:酒店網站說酒店不提供班車,所以在從安大略機場支付15美元短途車費後,我們把車停在了假日酒店班車的門廊-cochere。所以有班車,但是早上的班機時間很有限。如果你的航班中午後離開,你就自己一個人。大堂:據我觀察,前台工作人員經常在附近的辦公室,因爲桌子後面沒有人。酒店有雜貨區,可以購買超值蘇打水(3.50),小吃,糖果。但是不能把東西收費到房間,必須使用自助結賬亭的信用卡。我們當天很早就到達,知道我們的房間要等幾個小時才能準備好。在大堂等待房間空出來時,我希望用我的筆記本電腦完成一些工作。但酒店在我可以辦理入住手續之前不允許我使用WiFi。考慮到我擁有IHG高級精英身份,這似乎是他們所能提供的最低條件。餐廳:只接受信用卡。酒店唯一餐廳不提供客房服務。早餐菜單有限,早到時我們就會吃。當我們的房間準備好並登記入住時,我們被告知餐廳在週日和週一不營業,這是我們住宿的兩個晚上。然而,當你進入電梯時,他們卻在餐廳/食品上貼滿了廣告。走廊:非常破舊,地毯看起來髒,而且在第四層的地板上,你可以看到油漆/牆紙上似乎有建築標記。它看起來像是帶有房間號碼或其他符號的淡黑標記--油漆太薄了,沒有覆蓋住這些嗎????房間:房間總體來說還不錯,儘管傢俱看起來確實過時了。不過最糟糕的是空調,這是我聽過的最響的空調--聽起來像大型商業冷凍機的壓縮機。電視提供幾個頻道,但是沒有關於如何訪問它們的指示,遙控器也沒有數字鍵盤,所以你必須使用上下鍵來找到你想要的頻道。毛巾:正如其他人所提到的,這些毛巾讓我想起了30多年前高中體育課後,他們用來給我們使用的那些糟糕透頂的毛巾。

住了28天零投訴..工作人員很棒Sabrina很棒我會再住一次。房間有點過時但很乾淨。交流效果很好,我不得不把它打開,因爲最低的設置你可以凍結..哈哈,這是加州的一個加分

玩得很開心,剛站在那裏1天,很乾淨,聞起來很乾淨,一點問題都沒有。以後在該地區就住這裏了

爲了參加會議中心的活動,我們在8月中旬預訂了一個國王套房,角落的房間。我們對這家酒店有複雜的感覺(這適用於這次住宿,因爲以前的住宿是美妙的),所以,我會把它打破的好與壞。好的:-房間很寬敞-國王角落套房很安靜。與該地區的其他酒店不同,我們無法聽到其他客人在附近移動或交談。我們也無法聽到走廊裏的任何噪音(不像假日酒店或 Azure )。房間裏有兩張冰箱(非常適合儲存水和小吃)。房間裏有一張漂亮的桌子和小餐桌,所以坐的地方很充足。有兩個衣櫥很棒(特別是和我女兒一起旅行的時候) -浴室有一個大型水療浴缸和一個步行淋浴。兩個都非常感激我的膝蓋不好,我無法輕易使用淋浴/浴缸組合。-酒店提供很少的洗髮水,護髮素,潤膚露等等,這些都很不錯。-工作人員非常友好-我們與前台、大堂酒吧、早餐餐廳和大堂星巴克互動。每個人都很專業,很友好。-食物和飲料都很好(我們在大堂酒吧和大堂的早餐餐廳吃飯)。-大堂的洗手間是完美的。缺點:-房間的清潔度有點差,入住期間沒有提供女傭服務(我們星期四入住,直到週日才離開)。牆上的紙上有污漬和滴水,地毯感覺有點髒。不過牀上用品看起來很乾淨-我們入住只給我們提供了1/2卷衛生紙(兩個女人),我們居然要打電話到前台拿衛生紙來。電視有問題,一直恢復到客人屏幕。-浴缸的塞子不會停留在原地。-房間的裝飾非常過時,地毯只能描述爲 YEECH!-離我們房間最近的酒店入口並不友好(我的膝蓋/腳踝和樓梯可能是個問題)。要找到一個不包括樓梯的入口(不是開玩笑),我們不得不在離房間相當遠的地方停車。這在這一天和年齡是非常令人失望的,特別是當我預訂了一個有步行淋浴的房間時。-沒有能力從房間看收費;也沒有房間裏的結帳程序。一個人需要實際下到大堂,排隊等候。技術顯然不是這家酒店的優先事項。- 雖然不大,但如果有汽車充電站就好了,尤其是每輛車每晚收費15美元。-浴室裏只有1個小廢物籃子(廚房或臥室裏沒有),1個小回收籃子(我們很感激回收的努力)。

從會議中心對面的停車場。欣賞豪華房的設計,牀中間有半壁和百葉窗。非常寬敞,有沙發區。除了浴室水槽與淋浴/廁所分開外,還有溼酒吧。牀很舒服!沒有班車,游泳池和熱水浴缸不起作用,熱早餐非常少 - 雞蛋差,香腸可疑,沒有酸奶或香蕉或糕點。我們付了錢去別的地方吃早餐。