Holiday Inn Express & Suites Union Gap - Yakima Area

I didn’t like that the ice machines.didn’t work. The pancakes machine made terrible cakes. And a couple of basic things that I forgot, the front desk didn’t have. Since my car had broken down I had no way of getting to a store. My wheelchair wasn’t able to take me due to the. Fact that there wasn’t any sidewalk and I was to afraid to travel in the busy main road. The only saving grace was that the staff was very helpful and friendly!

Wife accidentally left a swim suit behind and we called the same night after we got home, they told me to call back in the morning as housekeeping does not work Night Shift. Iv called multiple times, they can’t locate something from a room cleaned the night before. They told me they would call me once they spoke with housekeeping.. I had to keep initiating the call.

Not worth the money. When we checked in we weren’t told about breakfast, WiFi info, pool location or even how to get to our room. I had to ask where the elevator was. 90% of the time I went to the front desk for something no one was there. There were piles of trash outside multiple rooms on our floor at all times. The pool had no towels and there was no one at the desk to ask. The pool had trash on the tables and used towels all over the chairs and ground and on the floor where you enter. The hot tub was brown on the bottom which just looks gross. In our room there was a goldfish cracker in our air conditioner which is gross. There were adult sized hand prints and smears all over the windows which is gross. In the lobby at night it was very busy and loaded with people having some sort of party. They were mixing alcohol drinks with big bottles in bags right in the lobby over by the coffee area. Definitely not worth the $600 that I paid for 2 nights. Pretty disappointed and won’t be staying in a Holiday Inn

Todo exelente

Exelente

We extended our stay for another couple of days. Talked to Marissa ( general Manager ) and she expedited our reservations in a timely manner.