瓦努阿圖海濱公寓飯店

在我們到達這裡之前，我們讀了一些評論，並決定這可能是一個合適的住宿地點。我們的經歷遠遠超出了我們的預期。這家小旅館由地球上最友善的員工經營。朱麗葉是團隊的領導者，為人謹慎、有禮貌、有效率。辦理入住時，由於吊扇出現小問題，她為我們升級了房間。她給了我們一棵小聖誕樹來裝飾，簡單地說「聖誕節到了」。她給了我們她的電話，以便我們可以撥打國外的重要電話。無論我們提出什麼要求，朱麗葉和她的團隊都能立即完成。如果再加上飯店坐落在美麗而平靜的梅萊灣，我們只與少數其他客人共享海灘，我們可以用一個詞來概括整個體驗：完美！如果說這次住宿有什麼缺點的話，我們會提到交通狀況非常糟糕的道路。另外，點早餐有點令人困惑，因為你可以免費獲得基本的食物（咖啡、吐司果醬、麥片），但所有額外的東西（雞蛋、香腸等），我們都必須付費。

Firstly the staff are lovely and from the local village and do anything and everything to help but unfortunately they can’t help what they don’t have control over. Apart from the amazing staff, this place was unlike anything we’ve stayed at before and first time I’ve ever left a review like this but considering I picked this place on all the great reviews previously left I felt I need to be honest as none of this has been mentioned. It was a complete nightmare from start to leaving early to get home. The pictures and advertisements are not what you get. The whole premises is very outdated and run down. Paid for ocean view room and as you can see in attached photo it’s a stretch at that. Several broken things and stains/cracks throughout the whole villa and complex. Just to name a few… No bikes as advertised. They were broken. Dryer didn’t work. Brown water from shower. Pool deck chairs are wooden and broken. Given mouldy thin sponge to go on top to cover it. Pool and bath towels are all stained and holes. They smell bad and feel like sand paper. Pool was so murky you can’t see bottom and much smaller than looks in photos. Pool decking and surrounding furniture worn and faded unlike the advertised pictures. Next door neighbours play music from 5am till late at night. Villas are very dark and not much lighting. Meals are very expensive for what you get and fair way away from nearest town.