鷹鎮服務公寓的評論

住宿方回覆: Thank you so much for sharing your feedback with us! We’re delighted to hear that you enjoyed your stay at Eagle Town. Your kind words mean a lot to our team and help us continue to provide a comfortable and welcoming experience for all our guests.If there’s anything we can improve, we truly appreciate your suggestions and will take them into consideration. We look forward to welcoming you again soon!Warm regards,Eagle Town Service Apartment Team

住宿方回覆: Dear Guest,Thank you for taking the time to share your thoughtful review!We're so glad to hear that you enjoyed the spacious layout of the room, including the living room, bedroom, open kitchen, bathroom, and balcony. It's great to know you appreciated the beautiful view and found the environment comfortable.While the relocation of international flights to the new airport has increased travel time, we're happy to remain a convenient and peaceful choice for many travelers. We truly appreciate your understanding and hope to welcome you again in the future.Warm regards,Eagle Town

住宿方回覆: Dear Guest,Thank you for your valuable feedback. We apologize for any inconvenience caused by the difficulty in finding the hotel and the limited availability of car services in the urban area. We are glad to hear that you found the room spacious and appreciated the attentiveness of our hotel staff.We strive to improve our services continuously and hope to provide you with an even better experience during your next stay at Eagle Town.Safe travels!Best regards,Eagle Town Team

住宿方回覆: Dear Guest,Thank you for your wonderful feedback!We’re glad to hear you enjoyed the spaciousness of our hotel-style apartment and appreciated the convenience of our airport transfer service. It’s also great to know that our Chinese-speaking staff made your stay even more comfortable.We’re especially happy that our location and service were helpful for your travel plans. We look forward to welcoming you back on your next trip!Warm regards,Eagle Town

住宿方回覆: Dear Guest,Thank you so much for your wonderful review! 🌟We're delighted to hear that you enjoyed your stay and appreciated the cleanliness, spacious room, and our kitchen amenities. It’s great to know that having the option to cook and steam rice made your experience even more comfortable.Your kind recommendation means a lot to us. We look forward to welcoming you back again soon!Warm regards,Eagle Town

住宿方回覆: Dear Guest,Thank you so much for your kind words!We're delighted to hear that you had a pleasant stay and that you found our service, especially from our manager, to be welcoming. It’s wonderful to know that you appreciated the value for money and enjoyed the surrounding scenery as well.Your feedback means a lot to us, and we look forward to welcoming you back again soon!Warm regards,Eagle Town

住宿方回覆: Thank you for your lovely feedback! We're happy to hear you enjoyed the spacious room, convenient location, and delicious breakfast. It was our pleasure to have you, and we hope to welcome you back to Eagle Town again soon!

住宿方回覆: Thank you so much for your kind feedback! We're glad to hear you enjoyed the spacious apartment and convenient location. We appreciate your note about the bed linen and will take it into consideration to improve our service. Looking forward to welcoming you again soon at Eagle Town!

住宿方回覆: Thank you so much for your heartfelt and detailed feedback! We're thrilled to hear that you had a positive experience and that Manager Abi and our team could make your stay smooth and enjoyable. It's wonderful to know that the airport transfer, room facilities, and breakfast met your expectations, and we truly appreciate your understanding when small issues arose. Your kind words and trust mean a lot to us. We’ll be looking forward to welcoming you back again soon—and can’t wait to see those photos next time! Regards, Eagle Town

住宿方回覆: Thank you for your feedback. We're happy to hear that our young receptionist left a positive impression with their communication skills. However, we sincerely apologize for the poor cleaning during your stay. We take cleanliness very seriously and will address this issue with our housekeeping team to ensure better standards moving forward. Your comments help us improve, and we hope to serve you better next time.

住宿方回覆: Thank you so much for your detailed and thoughtful review! We’re honored that you chose to stay with us during your first visit to Mongolia. It’s great to hear that our spacious, well-equipped apartment and warm atmosphere suited your travel style—especially with the early morning flights.We appreciate your kind words about the floor heating, sunset views, convenient kitchen, and the nearby shopping options. Your detailed notes will be very helpful for future guests, and your feedback on areas for improvement—like the hairdryer, water quality, and taxi pricing—is truly appreciated. We’ll continue working to improve these aspects to better serve solo travelers and international guests.Thank you once again, and we hope to welcome you back to Eagle Town on your next journey through Mongolia! Safe travels!

住宿方回覆: Thank you for taking the time to share your detailed feedback. We sincerely apologize that your experience did not meet your expectations. We appreciate your honesty about the maintenance issues and will prioritize addressing these concerns, including repairs and improving the room conditions. Your comments about the heating and breakfast are also noted, and we will work on making these better for future guests.Regarding the airport transfer, we understand your concerns and will review our policies to ensure clearer communication and fairness. We truly value your input as it helps us improve, and we hope to have the opportunity to provide you with a much better stay in the future.Regards, Eagle Town Service Apartment

住宿方回覆: Thank you for your thoughtful feedback! We’re glad to hear the location was convenient for your travel plans and that you enjoyed your overall stay. We appreciate your note about the beds and will consider it as we work to improve guest comfort. We look forward to welcoming you back the next time you fly from Chinggis Khan Airport!

住宿方回覆: Dear Guest,Thank you for taking the time to leave such detailed feedback. We’re truly sorry to hear that your experience did not meet expectations, and we sincerely apologize for the inconvenience you faced during your stay.You're right to point out that our location is now closer to the former Chinggis Khan Airport. Since the relocation of international flights to the new airport, we’ve updated our description and directions to avoid confusion for future guests.We regret the lack of communication regarding your airport drop-off and the delayed response to your emails. We will review our internal communication processes and staff coordination to ensure that situations like the room confusion and delayed assistance do not happen again.Regarding the kitchen amenities, your input is very helpful. We understand how important it is to have a fully equipped kitchen, especially for short stays, and we’ll work on improving this by adding essentials such as a refrigerator, silverware, and a microwave where needed.We genuinely appreciate your comments — both the positive and the critical — as they help us improve our service. We’re glad to hear you found the final room spacious and comfortable, and we hope you might consider giving us another chance in the future.Warm regards,Eagle Town